Job Title:
Field Service Representative

Company: The Mice Groups, Inc.

Location: Lancaster, PA

Created: 2024-04-24

Job Type: Full Time

Job Description:

Pay for this role is $55,000 to $58,000The information below covers the role requirements, expected candidate experience, and accompanying qualifications.Title: Field Service Rep (Technician / FSRLocation: Lancaster, PA (Onsite Role)Full time position Responsibilities:Required/Desired:Experience performing hands-on equipment maintenance.Mechanically and electrically inclined.Prefer experience with packaging machinery, or related, large capital equipment. Will consider solid mechanical or technical building and troubleshooting experience.Experience determining the causes of electronics failures, using tools such as digital voltmeters and oscilloscopes.Must know color codes and have the ability to pass a short technical test (10-15 key questions).Experience with prints, schematics, diagrams is all a plus.Ability to develop rapport with client management, and maintain strong working relationships in the field with customers.Use database and spreadsheets for written reports for management.Must live within 60 minutes driving time to a major airport, and to the company.Must have financial means to travel. Company pays up-front for flights and car rentals. Per Diem available. Expenses reimbursed weekly per reports.Travel 100% to job sites throughout North America (US and Canada), including weekends. Some stretches would require 2 weeks travel at a time, or 1 week back-to-back with travel to 2 different locations. Most jobs are 1 week each, up to 7 days. 5 day jobs allow for travel to home base for weekends.Able to be onsite for in-house training when starting, up to 1 month in Pennsylvania.Able to be trained up to 3-6 months in the field with an experienced company rep.Must be able top pass a Technical Test - basic electronics. Must be a dependable, flexible Team Player!Stable Job History required. Passport preferred for possible Canada travel.Vax required to enter Canada?Must be able to pass a Drug Test, Alcohol Test, and Background CheckA sign-on payment and restricted stock units may be provided as part of the compensation package, in addition to a full range of medical, financial, and/or other benefits, dependent on the position offered by our client.We are an equal-opportunity employer and value diversity at The Mice Groups Inc. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.Pursuant to the San Francisco Fair Chance Ordinance, we will consider employment-qualified applicants with arrest and conviction records.Pursuant to the Los Angeles Fair Chance Ordinance, we will consider employment-qualified applicants with arrest and conviction records.The Mice Groups Inc. values your privacy. Please consult our Candidate Privacy Notic