Job Description:

LHH Recruitment Solutions is looking for a Senior IT Analyst a health and wellness company company located in the heart of San Francisco, who has a dynamic team that values innovation, efficiency, and the power of technology to solve problems.Learn more about the general tasks related to this opportunity below, as well as required skills.This position is a Direct Hire, Full Time, W2, and Hybrid position (2 days on-site). Mainly reporting to HQ in SF. You'll support their offices locally and remotely, with occasional travel to 2 bay area sites. What You'll Do:As the Senior IT Analyst, you'll be the go-to person for all things tech. From Windows AD, Azure, and AWS environments to the nitty-gritty of audio-visual and telephony systems, you'll handle it all. Your typical day might include deploying servers, managing O365 services, troubleshooting hardware and software issues, and providing top-notch support to our users. With your expertise, our IT operations will run smoother than ever, ensuring productivity and tech harmony across the board. Who You Are:A tech aficionado with a solid background in O365, Windows Server, Azure, and maybe even a touch of AWS.A problem-solver at heart, with a knack for troubleshooting and the patience to guide users through their tech troubles.An excellent communicator who can translate tech-speak into human language, making the complex understandable for everyone.A self-starter who's as comfortable working solo as you are collaborating with a team.Ready to juggle multiple priorities in a fast-paced environment, adapting as the needs of the business evolve.Qualifications:A Bachelor's degree in a relevant field or equivalent professional experience.At least 5 years of network administration and helpdesk/IT Support experience.Experience in Windows AD (Microsoft Entra ID), Azure, and/or AWS Environment.Solid experience with Windows AD, Azure, AWS, server management, and monitoring.AV and Telephony: Knowledge in setting up and maintaining Poly AV systems, Microsoft Teams Rooms, Teams Voice, Mitel, and mobile devices.Office 365 Proficiency: Skilled in managing Exchange Online, Intune, SharePoint, Teams, and related user account permissions.Hardware Support: Capable of managing the lifecycle of user devices and peripherals, including troubleshooting and coordinating repairs.Communication: Strong ability to communicate technical concepts clearly to both technical and non-technical stakeholders.User Support: Demonstrated experience in offering technical support and training to end-users.Problem Solving: Effective at troubleshooting and resolving both hardware and software issues.Ticket Management: Experienced in using ticketing systems (Jira) to track and resolve issues efficiently.IT certifications or equivalent experience is preferred!Formal Industry experience in health in wellness preferred! Expected Salary range: 135,000 - 155,000k + discretionary bonus Full Coverage Benefits for employee and dependents Commuter Reimbursement Health and Wellness Stipend Career growth opportunities