Job Title:
Product Support Engineer

Company: dSPACE

Location: Wixom, MI

Created: 2024-04-23

Job Type: Full Time

Job Description:

dSPACE is the global market leader and innovator of hardware and software solutions for embedded controller software development in Automotive, Aerospace and Manufacturing industries.Apply now, read the job details by scrolling down Double check you have the necessary skills before sending an application.dSPACE has always maintained an exemplary reputation in the area of technical support, which requires highly motivated, creative, problem-solving engineers. In this role, you will work as part of a team to provide engineering support for:dSPACE real-time systemsHardware-in-the-Loop (HIL) simulation and Rapid Control Prototyping (RCP). These systems assist our customers in developing and testing mechatronic control systems and Electronic Control Units (ECUs).dSPACE Code Generation SoftwareFor automatic generation of highly efficient C code for mechatronic control units directly from the graphical development environment, MATLAB ® / Simulink ® / Stateflow.dSPACE experiment softwareManagement, instrumentation and automation of HIL and RCP experimentsFocus:Diagnosis of user problems and determining solutions through dialogue with the customer, engineering problem-solving, consultation with product development and applications engineeringAssisting customers with product usage and feature implementation/applicationProviding technical expertise on dSPACE products to other internal groups, supporting their activitiesConducting feasibility and benchmark analysesProvide product improvements and customer feedback into product developmentDocumentation and publication of problem descriptions and maintenance of FAQ listsDevelopment of demo systemsAssist with training activitiesYour profile:BS in computer science, technical computer science, electrical engineering, mechatronics, mechanical engineering or training as a technician in communications technology, information technology or equivalent educationExperience in one or more of the following areas is desired:MATLAB ® / Simulink ®Real-time simulationautomotive bus systemsmicrocontrollersprogramming in C, C ++ or C #, Python,Microsoft WindowsGood problem-solving skills & the ability to learn complex technical systems quicklyGood communication skills (spoken and written), to present complex topics easilyA desire to learn and be challenged!