Job Title:
Site Quality Manager

Company: MB&A

Location: Memphis, TN

Created: 2024-04-23

Job Type: Full Time

Job Description:

A BRIEF OVERVIEWA high number of candidates may make applications for this position, so make sure to send your CV and application through as soon as possible.The Site Quality Manager assures compliance and progress towards the established goals of the organization as the quality department head by developing and enforcing quality standards and good business practices. They communicate and ensure customer expectations and regulation requirements are met. The Site Quality Manager reports to the business unit Quality Director.WHAT YOU WILL DOWork positively and enthusiastically to promote a quality culture and engage the organization.Be a coach to your team, and develop the organization's strength through empowering the team, and driving curiosity and resilience.Act as a leader within the business, both in developing and delivering Quality objectives, but also acting as business partner in delivering wider business goals.Use your knowledge of regulated industry to drive a mindset of delivering compliance, whilst ensuring that this is achieved through building a depth of understanding throughout the organization, and working cross-functionally to ensure compliance is well understood and responsibilities are clear.Engender a quality culture throughout the business, holding regular briefings with employees to champion the quality cause continually.Be an advocate of Lean Manufacturing and use this mindset to work alongside leadership to plan and develop the activities and priorities to develop a Quality System which is compliant, yet agilePromote and coach, 'quality at the source'' and understand the role of variation reduction and process capability in driving quality performanceDevelop the organizational competence in Problem Solving methodology and be competent in coaching Problem SolvingEnsure the organization develops a data analysis framework and systems which supports efficient reporting, decision making and supports prioritization.Lead Environmental Compliance and Employee Health and Safety at the site, however you will partner with the Plant Manager and HR Manager in delivering excellence in this area, whilst being supported by an EHS Lead. You should expect to engage the full organization in this area of collective responsibility.Lead and develop team members following the company's approach to select, manage, and develop our best team. Ensure the growth of our positive business culture through behaviors that align with our core values and leadership competencies.Ensure team members have the required knowledge and skills prior to performing job duties independently, including conducting, documenting, and evaluating training effectiveness.Assists in the Non-conformance and Corrective and Preventive Action (CAPA) processes to ensure timely responses to quality issuesProvides daily quality decisions and direction on product-related issuesInterface with customers regarding quality concerns topics that include, but are not limited to metrology, inspection techniques, quality paperwork/certifications, and performance scorecardsConceive, present, and lead continuous improvement projects related to Quality Control and Document ControlTrack and trend internal and external quality metrics to proactively solve problemsParticipate in internal and/or external audits to ensure compliance to procedures and regulatory requirementsUtilize company global processes to meet Key Performance Indicators (KPIs) for Quality that support Safety, Compliance, Six Sigma Quality, On-Time Delivery (OTD), and facility financial objectivesParticipate in regular RPN reduction activities linked to the PFMEA process to proactively prevent quality or manufacturing-related problemsLead change efforts to improve internal rework and scrap to improve KPI MetricsRequirementsEDUCATION QUALIFICATIONSBachelor (Required)Master (Preferred)EXPERIENCE QUALIFICATIONS5+ Years of Experience in Quality (Required)5+ Years of Experience in a Leadership Role (Required)2+ Years of Experience in a Leadership Position in a Manufacturing Environment (Preferred)8+ Years of experience in Quality (Preferred)5+ Years of Experience with Quality Systems in a Highly Regulated Industry (i.e. Medical Devices, Aerospace, Pharmaceutical, Food, or Nuclear) (Preferred)LICENSES AND CERTIFICATIONSCertified Manager of Quality/Organizational Excellence (CMQ/OE) - American Society for Quality (ASQ) (Preferred)KNOWLEDGE & SKILLS THAT ENABLE SUCCESSAccuracy and Attention to Detail - Extensive ExperienceChange Leadership - Extensive ExperienceCommunication - Working ExperienceCustomer Communication - Working ExperienceComputer Knowledge - Working ExperienceData Analysis Tools - Extensive ExperienceDecision-Making and Critical Thinking - Working ExperienceInspection Knowledge - Extensive ExperienceManufacturing Industry - Working ExperienceOrganization - Working ExperiencePower BI - Basic KnowledgeStandard Operating Procedures - Extensive ExperienceLeadership - Working ExperienceProblem Solving - Working Experience