Job Description:

Vendor Manager, Quality AssuranceSalary: Open + BonusLocation: Chicago, ILHybrid: 3 days on-site, 2 days remote*We are unable to provide sponsorship for this role*Hit Apply below to send your application for consideration Ensure that your CV is up to date, and that you have read the job specs first.QualificationsBachelor's degree10 years of experience in software development and software quality assurance including the management of vendors and outsourced resources globally.3 years of experience working in Agile development process.3 years of experience with performance and load testing.3 years of experience in management of QA organization including management of third parties that are also delivering QA services.Proficiency with software QA methodologies, tools, and processes.TechnologiesMicrosoft Office applicationsiDevice (iPhone/iPad)Communications: Avaya Telephone/Equinox, Zoom, TEAMS, SKYPETest Management System: JIRA, ServiceNow, ADOProject Management: Eclipse/Microsoft ProjectSQL (Writing simple queries)Enterprise Management Systems, Finance, Human Resource, Time Tracking, Billing, RiskSharePointResponsibilitiesEstablish relationship and governance with internal and third-party team members to conduct Quality Assurance responsibilities.Oversee and manage a global QA team with diverse backgrounds supporting QA development, which may include one or more third-party organizations.Ensure that management and allocation of QA resources based on project needs is performed.Develop, implement, or enhance and institutionalize QA processes, including metrics/measurements, reporting, and continuous improvement, that balance risk and delivery timelines.May be required to facilitate onboarding and off boarding of in-sourced and/or outsourced testing resources.May be required to step in as a product manager for products that do not have an assigned Product Manager.