Job Title:
Senior CRM Admin

Company: Ascendion

Location: Scottsdale, AZ

Created: 2024-04-23

Job Type: Full Time

Job Description:

About Ascendion:Ascendion is a full-service digital engineering solutions company. We make and manage software platforms and products that power growth and deliver captivating experiences to consumers and employees. Our engineering, cloud, data, experience design, and talent solution capabilities accelerate transformation and impact for enterprise clients. Headquartered in New Jersey, our workforce of 6,000+ Ascenders delivers solutions from around the globe. Ascendion is built differently to engineer the next. Ascendion | Engineering to elevate lifeWe have a culture built on opportunity, inclusion, and a spirit of partnership. Come, change the world with us:Please make an application promptly if you are a good match for this role due to high levels of interest.· Build the coolest tech for world's leading brands· Solve complex problems - and learn new skills· Experience the power of transforming digital engineering for Fortune 500 clients· Master your craft with leading training programs and hands-on experienceExperience a community of change makers!Join a culture of high-performing innovators with endless ideas and a passion for tech. Our culture is the fabric of our company, and it is what makes us unique and diverse. The way we share ideas, learning, experiences, successes, and joy allows everyone to be their best at Ascendion.About the Role:Job Title: Senior CRM Admin Key Responsibilities:The role involves both technical proficiency and functional expertise to ensure the CRM system aligns with business processes, supports data-driven decision-making, and enhances customer relationships.Manage daily operations of the CRM platform, including user management, configuration, customization, and troubleshooting.Work with stakeholders to define and implement CRM strategies that meet business goals and improve user experience.Monitor CRM data quality and integrity, implementing corrections and duplicates removal as necessary.Collaborate with IT and external vendors to ensure that the CRM system is seamlessly integrated with other business applications.Develop and maintain detailed documentation on CRM processes, workflows, and guidelines.Configure reports and dashboards to help users track key performance indicators (KPIs) and business metrics.Continuously evaluate and refine CRM workflows to improve efficiency and effectiveness.Assist in the migration of data into the CRM system and ensure compliance with data protection regulations.Required Skills and Qualifications:Proven experience as a CRM administrator, must have good D365 functional experience. .Strong understanding of CRM best practices and strategies.Excellent technical and problem-solving skills with a strong attention to detail.Ability to work effectively across functional teams and manage projects.Strong communication and training skills.Salary Range: The salary for this position is between $100,0000- $130,000 annually. Factors which may affect pay within this range may include geography/market, skills, education, experience, and other qualifications of the successful candidate.This position is eligible for commissions in accordance with the terms of the Company's plan. Commissions for this position are estimated to be based on individual performance. Additionally, this role is also eligible for bonus based on achievement of mutually agreed KRAs.Benefits: The Company offers the following benefits for this position, subject to applicable eligibility requirements: [medical insurance] [dental insurance] [vision insurance] [401(k) retirement plan] [long-term disability insurance] [short-term disability insurance] [personal days accrued each calendar year. The Paid time off benefits meet the paid sick and safe time laws that pertains to the City/ State] [12-15 days of paid vacation time] [6-8 weeks of paid parental leave after a year of service] [9 paid holidays and 2 floating holidays per calendar year] [Ascendion Learning Management System] [Tuition Reimbursement Program]Want to change the world? Let us know.Tell us about your experiences, education, and ambitions. Bring your knowledge, unique viewpoint, and creativity to the table. Let's talk!