Job Description:

City of Fort WorthMake sure to apply quickly in order to maximise your chances of being considered for an interview Read the complete job description below.Help Desk - Onsite Technician Zipper Building - Fort Worth, TX Contract - Can be extended. Title: IT Helpdesk TechnicianDescription:Contractor will be performing technical support via phone. Understanding of Windows 2010/2011, Office 365, Adobe products, Cisco phones and WebEx, Basic Active Directory account management, and familiarity with the processes of creating and fulfilling ITIL Incidents and Service Requests.Experience and preferred qualifications:A+, HDI Support Center Analyst (or equivalent)At least two years of experience providing technical support for a Windows 10/Office 365 enterprise environment.Interviews will be scheduled via Webex or teamsWorking hours will be Monday-Friday, 8:00 a.m. to 5:00 p.m. Onsite.Starting Location: Zipper