Job Description:

IT Support Specialist This role is onsite and will be required to travel to various client sites around Manhattan as needed. Considering making an application for this job Check all the details in this job description, and then click on Apply.Responsibilities:for hardware & related software security and configuration functions to meet business needs.Providing critical support for supported mission critical business applicationsIssue resolution: perform analysis and provide primary issue resolution for assigned resources and projects.Coordinate with software vendors when relevantAnalyze the effectiveness and efficiency of existing systems and develop strategies for improving or further leveraging these systems.Perform data cleansing activities in the applicable databases.reports, dashboards and processes to continuously monitor data quality and integrity.Support for desktop, desk phones, cell phones, laptops, iPads as needed for new employees.Experience:8-10 years of experience in IT SupportExperience with Microsoft Windows 10 and 11 Experience with VMWare, Teams, OneDrive, AzureExperience scripting in PowerShell is a plusExperience with Active Directory configuration, printer server management, LAN and WAN networks.Experience with troubleshooting principles, methodologies and issue resolution techniques.Ability to take initiative, successfully handle and prioritize multiple competing assignments, and effectively manage deadlines.Experience in computer hardware, operating systems, applications, and networks.