Job Description:

Title: Fraud Investigative AnalystJob Location: Livermore, CAHiring salary range: $65,603.20 - $83,553.60 annualFremont Bank founded in 1964, is one of the oldest independently owned banks in the Bay Area and is one of the top rated mid-tier banks in the nation. Voted a Top Workplace for 2022 and for the past twelve consecutive years, Fremont Bank has an immediate opening for a Fraud Investigative Analyst in Livermore, CA.Position OverviewThe Fraud Investigative Analyst is responsible for conducting meticulous investigation of assigned alerts and the circumstances of suspected or confirmed fraud cases, handling them according to established procedures. Maintaining compliance with Regulation E through the investigation and completion of cardPOS dispute cases. Cases would be accompanied by full documentation, and would be completed within the Regulatory time frames. Analyst also develops rules to assist with early fraud detection and prevention."‹Role and ResponsibilitiesIdentify risks and prevent losses related to fraud activitieshigh-risk behaviors and suggest prevention solutionsReview high risk transactions for potential fraudulent activity by reviewing and evaluating alerts generated by our fraud detections systems e.g. VerafinContact clients via phone andor email to validate transaction activityContact branches or internal units via phone andor email to validate transaction andor account activityConduct investigativeintelligence analysis of collected information derived from varying sources such as, bank recordsKYC documentation, banker contact, external search engines and open source websitesDraft assessment summaries and other written investigativeintelligence products to support decisions and recommendationsAt times, escalate cases for further investigation and potential recovery to SecurityConduct time-sensitive investigations relating to POS debit and ATM card disputes in accordance with regulatory timeframes as well as community bank policies and proceduresWork with card management vendor to ensure all recovery efforts are sustained for chargeback, merchant credit. In addition, identify any issues in the card management case platform that create an adverse experience and provide recommendations for improvementsCollaborate with internal loss prevention and BSA teams by analyzing account behaviors and reporting suspicious accounts to prevent losses and detect fraud.Makes recommendations to improve department efficiencies for processes and proceduresProvide quality service to clients to facilitate resolution of research and questionsCreate data reports and case assessments as neededrequested by managementComplete other duties as assignedMinimum Qualifications3 years of risk managementfraud experience in financial industry or degree in business related discipline or equivalent. CFE accreditation a plus.2-3 years prior relevant Reg E card andor card fraud experience in a credit union or bank operations environmentMaintain thorough and current knowledge of all federal, state, and local regulations as well as internal policies and procedures and bank's products and services as they relate to fraud investigation and analysesWorking knowledge of research methodology of fraud and financial crime activities specifically fraud detection, prevention, and authentication strategies and techniquesStrong interpersonal skills with the ability to deal effectively with difficult situations and individuals internally and externally. Excellent verbal and written communication skills.Ability to effectively communicate with clients and across business units to resolve risk and fraud issuesAbility to handle a variety of tasks simultaneously and prioritize accordingly based on risk exposure, and regulatory timing guidelines (e.g. Reg E)Proficient with Microsoft Word, Excel, PowerPoint, Outlook and Internet products e.g. MS EdgeStrong organizational and communication skills, ability to work independentlyWillingness to be flexibleKnowledge of Verafin, Fiserv banking software, MasterCard connect and Citrix DTS a plusKnowledge of the Check clearing and adjustment rules including Reg E.Knowledge of NACHA Rules and RegulationsKnowledge of Wire related regulations and guidelinesKnowledge of MasterCard rules and regulationsReady to join the fun!! Apply NOW...Click link below