Job Description:

Job Description:Experience and preferred qualifications:• 2 years of experience with deployment and support of desktops and laptops.• 2 Years of experience supporting current Microsoft Office Suite (2016, 2019, Office 365)• 2 Years of experience providing software support for any variety of desktop applications• 2 Years of experience supporting current Windows Operating Systems• 2 Years of experience with direct involvement in hardware break-fix processes for desktops, laptops, and mobile devices.• Knowledge of ticketing systems for documenting and completing work• Knowledge of Windows installationsupporttroubleshooting tools and working with Microsoft support• Knowledge of Windows profile management for supporting information transfers between computers• Knowledge of Active Directory, SCCM, and other enterprise related support tools• Knowledge of TCPIP, DNS, and client-side connectivity troubleshooting• Requires use of personal vehicle; Must have own reliable transportation; mileage paid.• Must be able to physically lift items up to 50 lbs. during moves or installs• Must be able to pass a CJIS, nationwide fingerprint criminal background check