Job Description:

This is us!Esko, a Veralto company, is a global provider of integrated software and hardware solutions that digitize, automate, and connect the go-to-market process of consumer goods. Esko connects people, processes, and tools to meet the needs of global brands and the people who trust them. Esko customers bring consumer products to life with accuracy, efficiency, and speed. Packaging for 9 out of 10 major brands is produced by Esko customers today. Headquartered in Gent, Belgium, Esko employs 1800 people worldwide with a unique focus on the packaging.Esko is a global provider of integrated software and hardware solutions that accelerate the go-to-market process of packaged goods. For each stakeholder in the process, Esko solutions enable them to work efficiently and deliver right-first-time packaging and marketing content on time, every time. Our goal is to make it easier for CPG and pharma businesses to manage their packaging, labeling, regulatory and marketing content.With our packaging management platform, brand marketing and packaging teams can increase their productivity, reduce costs, and save time. For packaging and label trade shops, premedia service providers and printer converters, we digitize, automate, and connect the entire print production process with software and hardware solutions for CAD design, prepress processes, flexo platemaking and print inspection.Our core valuesWe empower creativity and non-traditional thinking to help us uncover breakthrough solutions and accelerate the pace of innovation. We believe with conviction that diversity helps us uncover more powerful customer insights and ultimately creates a driven advantage in the markets we this role, you will be responsible for the daily onsite support of our customers.Responsibilities include:80% preventative maintenance visits at locations throughout the USA on our AVT product line of industrial camera systems.10% minor electrical, mechanical, optics, and computer repairs.10% assist with new installations.The work locations are at printing companies throughout the USA.75% air travel throughout USA, 25% local travel, Monday - Friday.Ideal profile:You have some experience in electronics or mechanics, military technical training, or repairing equipment.Electrical - you understand voltmeter, relays, ACDC, fuses, and electrical motor basics.Mechanical - you can dere-assemble and clean small mechanical and optical puter - you have a good understanding of PC hardware and MS Windows & able to replace HDD, power supplies, network & video cards.You are hands-on, customer-oriented, and able to work independently.You are a good communicator and customer-focused.You can lift 50 lbs. and maneuver over, under, and around printing equipment.WITHIN YOUR ROLE, YOU WILL:Conducts service, repair, andor installation of Esko equipment at customer site, including laser optics, and electrical and mechanical testing, under maintenance contracts.Conduct operator trainingDiagnoses system failures and determines the most cost-effective solution.Escalates complex issues to a greater level of technical support or quality reporting system.May develop new customer serviceproduct agreements.Responds to customer support calls within an assigned territory.Preventative maintenanceField upgrades and machine software upgradesTraveling up to 90% (local travel: 50% overnight travel: 50%)WE ARE LOOKING FOR A PROFESSIONAL WHO HAS:Customer-oriented skills and with good ability to clearly communicate progressExcellent record keeping (service reports and spare parts) and follow upA hands-on, proactive approach and can work independentlyAbility to work under stress of deadlines and down equipmentFlexibility to travel with overnight stays.Our offer:You will be part of a dynamic team in which there is a high focus on delivering results and continuous improvement, but also where having fun and collaboration is important.It is a fast-paced environment, a consultative role, where you will get to partner with people to achieve their strategic business goals.You will work in a leading global company, with a manager who cares about you, and your strengths and will help you to develop the best possible version of yourself.Our Benefits:Comprehensive benefits package (medical, dental, vision & more) eligible on day 1 of employmentAnnual bonus as well as annual salary reviewPermissive paid time off policy emphasizing flexibility and trustTraining and development opportunities401K savings plan + company matchTuition reimbursementPaid Parental LeaveVeralto Wellbeing Program, with rewardsEmployee Assistance Program (legal, financial, and counseling resources)We would love to have you on this journey with us! We would love to have you on this journey with us! Apply today!