Job Description:

MAU is hiring a Customer Service Representative at GHCI in Harleyville, SC. As a Customer Service Representative, you will manage day-to-day contact with customers in an open environment, processing customer orders for Keystone and Giant Cement, communicating with carriers, dispatching trucks, as well as other administrative duties. This is a direct-hire opportunity.Benefits Package:Health, dental, and vision insurancePaid vacationPaid holidaysPaid time off401kOpportunity for advancementShift Information:1st shift, 8:00 AM - 5:00 PMRequired Education and Experience:High school diploma or GEDGeneral Requirements:Knowledge of computer systems, such as Microsoft Word, Excel, Teams, and SAPAbility to use multi-line phone systems, handling numerous calls throughout the dayPreferred Requirements:Experience with cement sales and dispatching of trucksEssential Functions:Provide excellent customer service by taking orders and processing them in an efficient and timely mannerHandle order entry administration dutiesHandle customers' issues and communicate with other departmentsCoordinate shipments with transportation vendorsCommunicate with shipping departments on product availability, customersalesman request, etc.Handle fast-paced office in an open environmentInventory control dealing with both plants and terminalsMAU Workforce Solutions is an innovative global company with extensive experience providing solutions for success in staffing, recruiting, technology and outsourcing to our clients, employees, and applicants. Headquartered in Augusta, GA since 1973, MAU is a family and minority-owned company offering better processes and better people to create efficiencies and greater profits for our clients. Our relationships with world-class companies, our training programs and our culture of family allow MAU to offer better results, better jobs, and better lives to those who work with us.All Applicants must submit to background check and drug screeningDisclaimer: This job description is not designed to be a complete list of all duties and responsibilities required of the positionEOE