Job Description:

Marlen, headquartered in Riverside, MO is recognized as a global designer and manufacturer of highly engineered and innovative food processing equipment and systems. We have an immediate opening for an energetic and results-driven Inside Sales Representative.The Inside Sales Representative proactively contacts Marlen's installation base to grow parts sales. This position will require you to have a thorough understanding of replacement parts, parts programs, and customer service. Experience within the industrial food processing industry a plus. Technical sales experience is a must.ESSENTIAL RESPONSIBILITIES:Assist customers in finding the correct SupportPro solutions andor services to match their needs, generate, follow-up, and close estimates while selling the solutionsservices promptly and accurately.Effectively utilize available software tools and other resources, which include but are not limited to: CRM system, Bill of Material system, machine manuals, assembly drawings, part drawings, etc.Utilize Entytle to generate opportunities, track pipelines, communications, and report activity to establish quarterly commissions. Travel to customer locations to sellassist customers with their current parts inventory, and service inquiries. Develop effective outbound calling programs to guarantee each customer receives a minimum of one touch per quarter.Provide input for Eblast topics:Utilize Eblast responses as opportunities and pursue them by phone or email. Enter corrected or revised data into Entytle and various systems as needed to ensure data is aligned between municate to sales reps, marketing, other stakeholders when installed equipment is sold, decommissioned, etc. and edit ERP and Entytle data to be accurate.Track and report success of sales made from Eblast.Assist customers with developing parts stocking plans.Help the customer understand their spare parts list and usage based on critical and recommended parts. Coordinate follow-up to customers that purchase new machines. Work with outside sales reps and technicians to generate critical and recommended spare parts list.Generate new ways to drive revenue, improve EBITDA, and improve operational efficiencies.Assist in development of promotional materials and execution of marketing plans to ensure revenue growth and continuously improved competitive position.Answer and process afterhours customer calls or emails, as scheduled.POSITION SPECIFIC COMPETENCIES:Customer FocusCommunication proficiencyProfessional and customer friendly telephone mannerTeamworkTechnical KnowledgeAccuracy of order processingComputer proficiency - Office 365, CRM (Salesforce, Entytle, SyteLine)Proficiency in multi-tasking in a fast-paced environmentPOSITION REQUIREMENTS: Associate degree preferredKnowledge of machines and machine componentsPrior experience in a manufacturing environment preferredOccasional travel up to 25%Inside sales experience WHY YOU SHOULD APPLY:Competitive wages with growth opportunity.Shared company-paid premium health benefits with buy-up pany-paid telemedicine (general medicine) pany-paid Long-term Disability Plan and Basic Life and AD&D.401(k) employer matching plan.Three weeks of paid leave and 10 paid holidays.Educational Assistance Program that pays for job-related tuition assistance, training, course registration and exam fees (up to $5,250 per calendar year per eligibility requirements).Company discount program for you and your family (e.g., concerts, sporting events, health and wellness, travel, gifts and more!).Employee Assistance Program (EAP) that assists with guidance on childcare, financial planning, pet care and more.Driven Team Members: We have a cross-functional, collaborative environment, focused on delivering results.Customer-centric: We have long-standing valued customers and differentiate ourselves by providing them with exceptional services.Culture: We are driven by our number one asset our employees, and their successes!Marlen International ("Marlen") maintains a drug-free workplace is an equal employment opportunity (EEO) employer that evaluates qualified applicants without regard to race, color, national origin, religion, ancestry, sex (including pregnancy, childbirth, and related medical conditions), age, marital status, disability, veteran status, sexual orientation, gender identity or expression, and other characteristics protected by law. The "EEO is the Law" poster is available at: Individuals who need a reasonable accommodation because of a disability for any part of the employment process should contact the Marlen Human Resources Department. In addition to federal law requirements, Marlen complies with applicable state and local laws governing nondiscrimination in employment in every location in which the Company has facilities. Marlen participates in E-Verify.