Job Description:

Our locally owned, Asheville-based real estate agency needs an organized people person with an eye for design to help with agent support needs in our busy office. This position requires a skill for multitasking and an ability to use simple design tools like Canva to fill out pre-designed templates and follow instructions on how to customize pre-designed documents.As a real estate agency with more than 40 agents on our team, Town & Mountain's office is a vibrant and active place to work. The ideal candidate for our Administrative Assistant position is someone who likes to be active at work and is happiest in a social environment where everyone pulls together to meet deadlines. Due to the time-sensitive nature of real estate work, you may find yourself frequently evaluating your priorities and shifting your to-do list in order to assist agents with immediate needs.Key CompetenciesThe ideal candidate will be able to fulfill the following job responsibilities:Able to processprioritize time-sensitive requests and multitask effectively, including handling a variety of different types of small tasks in a single dayThis prioritization may include tight turnarounds for time-sensitive work requiring that other projects get shifted around. This person should be proactively communicative where appropriate if lower-priority tasks get shifted and will be completed later than an initially stated deadlineCan effectively shift focus quickly without losing momentum; for example, they can be interrupted in the middle of a task and pick it back up easily once the interruption is overIs consistently friendly and helpful with the people who work in the office and comfortable with basic office technology to the point that they can troubleshoot basic office tech problems with things like printers, modemrouter, computer operating systems, Google Drive, etc.Responds promptly to communications from agents, colleagues & vendors across a variety of formats, including email and phone calls. Manages follow-ups to keep projects on track Perform simple marketing-related tasks, includingFollow instructions to complete templates for our library of designed documents, including flyers, emails, postcards and other common real estate marketing deliverablesCreate & post templatedpre-planned content to social mediaMonitor commentsreviews on social media & directory websites & respond according to instructionsUse AI tools to automatically enhance photos taken on agents' phonesTake responsibility for timely completion and delivery of marketing collateral such as flyers, emails, brochures, signs & business cards that agents need for time-sensitive listingsMaintain knowledge & organization of marketing systems documentation, including templates, SOPs & other informationDistribute & process satisfaction surveys to agents & clients Coordinate with vendors for printing, photography & design as neededRequirementsThe ideal candidate will satisfy the following requirements:Education: This position does not require a specific degree, but does require that the candidate communicate clearly and use proper spellinggrammarExperience: 2+ years of experience in a professional office setting, ideally in real estate, performing tasks similar to what is required for this position, including basic designmarketing duties such as using design software (e.g., Canva) to fill out templatesMore experienced candidates are strongly encouraged to apply and may negotiate a higher salary offerAvailable to work in-office from 9am-5pm, M-F and does not require frequent schedule shifts Physical requirements: Able to lift boxes or signs up to 20 poundsThis job is not for you if:You are uncomfortable with or frustrated by technologyFrequent interruptions or changing priorities disrupt your focus & flowYou need a flexible schedule or want to work from home (this position is 100% based in office)Having a long to-do list with multiple quick tasks leaves you feeling stressedYou prefer to work alone rather than collaborating or taking instruction from othersIt's difficult for you to organizeprioritize your own task list on a daily basisYou prefer originating new ideas to following established processes and proceduresHow to ApplyPlease submit a customized cover letter with a resume tailored to the specific skills and responsibilities described above. Please use your resume and cover letter as an opportunity to show us your design sensibilities and competency. It doesn't need to be fancy or on par with what a professional graphic designer might do, just something that shows us you're capable of doing this part of the job. Consider using templates from the free version of Canva or Google Docs and customizing the colors and fonts to show off your personality and aesthetic.