Job Description:

Technician100% Onsite - Somerville, MAHours: 7:30am - 4:00pm 6 month contract with extensions$19-22hr Top Skills: Shipping ReceivingWarehouse abilitiesBasic techPC troubleshooting skills including: PC imaging (vanilla, ghost and customer supplied images) Installing the software on machines and starting up the program for the first time Knowledge of OS (WIN10 and WIN11) Job Duties: Technician will report to the Inventory Manager.Will provide day-to-day labor and operations of the customer warehouse.Work responsibilities include receiving, shipping configuration, disposal, equipment breakdown and inventory of computer hardware and related equipment at customer sites. Education: High school diplomaGED required. Skills Required: · Demonstrated and developed organizational skills. · Prefer that they have some experience in a warehouse environment. · Strong verbal and written communication skills. · Exceptional customer service skills, including experience handling challenging customers and conflict resolution. · Ability to multitask and work with minimal supervision. · While performing the duties of this job, the employee is frequently required to sit; talk; or hear; use hands to finger; handle; or feel; reach with hands and arms. The employee is occasionally required to stand; walk; and stoop; kneel; or crouch. The employee must frequently lift andor move up to 5 pounds and occasionally lift andor move up to 20 pounds. Specific vision abilities required by this job include close vision, distance vision and depth perception. · Excellent interpersonal skills and ability to work collaboratively in a team environment. · Ability to work independently as well as part of a team. Technicians' responsibilities: · Maintain Critical IS Warehouse Databases and Records · Breakdown and track disposal of all equipment · Receive and inventory all computer equipment that is delivered to the warehouse. · Configure, troubleshoot, and repair equipment based upon its configuration requirements. Basic techPC troubleshooting skills PC imaging (vanilla, ghost and customer supplied images) Installing the software on machines and starting up the program for the first time Knowledge of OS (WIN10 and WIN11) · Record and track all shipments of computer equipment to sites and to IS technicians. · Maintain and comply with proper procedures for disposal of computer equipment at end of life. · Provide quality customer service and serve as an exemplary representative of MGB Information Systems. On-going communication, feedback and follow-through with customerspeers is essential. · Occasional after hours and weekend work to perform tasks that cannot be done during business hours. · Participate on-call when necessary. · Learn and back up other IS WarehouseIS Customer Service positions as needed. · All additional duties as assigned. Apply today!