Job Title:
Receptionist

Company: Townhouse

Location: beverly, MA

Created: 2024-04-25

Job Type: Full Time

Job Description:

Want to be part of something special?Townhouse, renowned in the UK for its unparalleled service and elevating the nail salon experience, is excited to announce the opening of our first salon in Beverly Hills! As we bring our expertise and dedication across the pond, we are seeking talented Licensed Nail Technicians to join our team and help us redefine luxury nail care in this iconic location. If you are ready to showcase your skills, this is your opportunity to be at the forefront of something truly extraordinary. Join us in shaping the future of nail care excellence in Beverly Hills!UK's No.1 voted Nail Salon? About Us:Townhouse, a visionary creation founded by Juanita Huber-Millet with a singular goal of elevating the nail salon experience. We have poured heart and soul into perfecting every detail of our brand. At Townhouse, we celebrate flawless treatments, carefully curated from start to finish. This dedication is more than just a display, it is our promise to deliver an exceptional experience for both, our clients, and our amazing team members. We are all about creating a unique, personalised journey for each one of you.Main duties will include:Meet and greet clients on arrivalBuild relationships with clients to exceed expectations and gain loyaltyProvide our clients with the best possible experience, ensuring they are always happy when leaving the salon no matter the situationMake customer delight the main objective of each dayEnsure Townhouse standards are kept to the highest level and delivered with consistencyMotivative and encourage nail artists to exceed in their roleSupervise and guide all employees to ensure the company policies and protocols are adhered toCreate a positive and highly motivated working environment that promotes and develops teamworkRequired Skills:Experience in luxury customer service e.g. hospitality, beauty, airlinesExperience dealing with VIP clientsExceptional level of emotional intelligence to understand and listen to our client's needsAbility to remain calm and patient under pressureFlexibility and readiness to adapt to changing prioritiesImpeccable communication skills, with the ability to deal with clients from all over the worldFull time, inclusive of weekendsEmployee Benefits at Townhouse:Paid Time Off - 28 daysExtra Paid Time Off on us up to 5 days (increases with each year of service)401kHealthcare75% Discount on salon treatments for employee and their Immediate FamilyDiscount on Salon ProductsBirthday Pamper PartySocial BudgetInterest Free AdvanceAwards SponsorshipReferral SchemeFantastic internal growth opportunitiesSupplies + equipment providedPay for no-show appointmentsSocials:Discover more about us:Visit Our Website us on Instagram @mytownhouseukFollow our Careers Page on Instagram @townhousecareersEqual Opportunities:Townhouse is proud to be an equal opportunity employer, embracing diversity without compromise. We celebrate all qualified applicants, irrespective of race, color, religion, sex, sexual orientation, gender identity, national origin, or disability status.Join us in defining sophistication in the world of nail artistry!Apply Now and Be Part of Our Exceptional Team!Job Type: Full-timeSalary: $18.00 per hourExpected hours: 38 per weekBenefits:401(k)Employee discountFlexible scheduleHealth insurancePaid time offReferral programAbility to Relocate:Beverly Hills, CA 90210: Relocate before starting work (Required)Work Location: In person