Job Description:

Come and join our dynamic team of professionals in our outpatient clinic at Kinetic Physical Therapy and Wellness. With an emphasis on creating "Amazing Moments" through customer service, our medical receptionist duties and responsibilities focus on providing administrative support to ensure efficient operation of the office in a high paced environment. You will support the providers and patients through outstanding customer service, communication, and attention to detail.This role includes communicating via phone and email ensuring that all reception duties are completed accurately and delivered with high quality and in a timely manner. Prior experience in a medical office setting is a must. A thorough understanding of the medical insurance (ie. deductibles, co-pays, co-insurance, prior authorizations, etc) is necessary.  ResponsibilitiesAnswer and direct phone calls and emails Organize appointments using our electronic documentation systemTake new referrals and follow up with referral sourcesCollect fees and copays for therapy servicesMaintain an organized front office filing systemSecure insurance verification and authorizationSend, receive and organize medical records and correspondence from therapists and physicians.Process medical records requestsMaintain tidiness of waiting areaGeneral administrative tasks as assignedProficiency in Microsoft Office and experience in medical reception is required.