Job Description:

About usOur work environment includes:• Work-from-home days• Growth opportunities• On-the-job trainingRequired Skills:Self-starter - Takes initiative every day.Adaptability - The ability to balance competing priorities in a fast-paced work environment.Positive Interactions - Must have excellent interpersonal, verbal, and written communication and demonstrates team building skills.Customer Focus - Demonstrates interpersonal, verbal, and written communication skills and a passion to give excellent customer service.Not phone reluctant - Picking up and assisting whenever possible.Attention to Detail - Monitors and checks work or information and plans; organizes time and resources efficiently.Time Management - Uses time effectively and efficiently to balance multiple tasks and prioritizes those that have greater importance.Multi-Tasking - Ability to juggle multiple projects, deadlines and troubleshooting all at the same time.Team Player - Ability to work with other members of IT or other departments to complete tasks and projects in a timely manner.Responsibilities:Monitor, configure, troubleshoot, upgrade, and install various network devices, including routers, switches, firewalls, wireless access points (WAP), and other associated equipment.Document and update network physical layouts, logical connectivity, and device configurations with Microsoft Visio or equivalent application.Managing all network back-up and restore activities.Creating and reviewing security and traffic reports with management to adjust network and firewall policies.Working with vendors and carriers to monitor and resolve carrier related issues.Working with the help desk and end users to troubleshoot and resolve network issues.Working with end users and providing end user help desk support on an as needed basis.Skills and Experience:Working knowledge of TCPIP, DNS, DHCP, SMTP and other protocols Working knowledge of routing and routing protocolsCCNA certified or 1-2 years of experiencing configuring and deploying Cisco switchesExperience with building and creating firewall policies.Experience with Visio and Network diagramsA security focused mentality.