Job Description:

Sign-on Bonus available!Department: Crisis Triage CenterFTE: 1.00Full TimeShift: DaysPosition Summary:Provide services and resources to individualsfamilies necessary to promote rehabilitation, recovery, and resiliency. Identify and address the strengths, which will aid the individual or family in the recovery and resiliency process, as well as the barriers that could impede the development of skills needed for independent functioning in the community. Support the individual and the family in crisis situations; provide personalized interventions to develop, facilitate, or enhance an individual's ability to make informed and independent decisions. Support community activities that address specific goals in the following areas: Independent living, Learning, Housing, Wellness, Socialization, Education, Employment, and Recreation. Ensure adherence to Hospitals and departmental policies and procedures. Patient care assignment may include Pediatric, Adolescent, Adult and Geriatric age groups.Detailed responsibilities:* EDUCATION - Assist and encourage the development of skills in activities of daily living, interpersonal coping, socialization, & community functioning* PATIENT CARE - Assist in obtaining financial and medical benefitsentitlements; facilitate the maintenance of safe, affordable, & stable housing* PATIENT CARE - Assist widentification and resolution of developmental, familial, social, educational, andor work-readiness concerns, issues, and problems* PATIENT CARE - Offer information and resources about patient mental condition; serve as a mentor to promote recovery and resiliency and instill hope* EDUCATION - Teach symptom monitoring, symptom management, and relapse prevention skills; provide information about co-occurring illnesses* EDUCATION - Teach skills classes to clients* PATIENT CARE - Assist individual to develop a working knowledge of their medication and discuss concerns about medication regimen* PATIENT CARE - Assist in the development of self-motivational skills for adhering to prescribed medication regimen; encourage individual to identify what symptoms might emerge if she does not take medication as prescribed* SERVICE PLAN - Assist in the development and coordination of the individual's service plan based on hisher identified strengths and goals to include a recoveryresiliency management plan, crisis management plan and advanced directives concerning the individual's behavioral healthcare* COORDINATION - Assist coordinating services and resources to help the individual gain access to necessary rehabilitative, medical and other services* SUPPORT SERVICES - Encourage the development and eventual succession of natural supports in the workplace, school, family, and community environments* ASSESSMENT -Work with the individualfamily to identify personal strengths, needs and barriers to attaining self-identified goals. Conduct ongoing assessments to determine if the services accessed are meeting or have adequately met the individual's needs* CRISIS INTERVENTION - Assess, support and intervene in crisis situations, including use of individual crisis management plans that recognize the early signs of crisisrelapse and the use of natural supports. Identify & encourage use of alternatives to hospital emergency departments and inpatient hospital services* DOCUMENTATION - Document all client encounters and those made on behalf of clients; complete and submit billing documentation as appropriate; maintain current and comprehensive client files* STATISTICS - Maintain and report applicable statistics regarding programs and client services* DEVELOPMENT - Enhance professional growth and development through participation in educational programs, reading current literature, attending in-services, meetings and workshops* PATIENT SAFETY 1 - Follow patient safety-related policies, procedures and protocols* PATIENT SAFETY 2 - Demonstrate proactive approach to patient safety by seeking opportunities to improve patient safety through questioning of current policies and processes* PATIENT SAFETY 3 - Identify and reportcorrect environmental conditions andor situations that may put a patient at undue risk* PATIENT SAFETY 4 - Report potential or actual patient safety concerns, medical errors andor near misses in a timely manner* PATIENT SAFETY 5 - Encourage patients to actively participate in their own care by asking questions and reporting treatment or situations that they don't understand or may "not seem right" Qualifications Related Education and Experience may be substituted for one another on a year for year basis. Education:Essential:* High School or GED EquivalentExperience:Essential:Nonessential:Bilingual EnglishKeres, Tewa, Tiwa, Towa, Zuni, or NavajoCredentials:Essential:* CPR for HealthcareBLS Prov or Prof Rescuers win 30 days* Certified Peer Specialist recognized in State of NM* Valid New Mexico Driver's License* UNM Vehicle Operator's Permit win 60 daysPhysical Conditions:Medium Work: Exerting 20 to 50 pounds of force occasionally, andor 10 to 25 pounds of force frequently, andor greater than negligible up to 10 pounds of force constantly to move objects. Physical Demand requirements are in excess of those for Light Work.Working conditions:Essential:* Med Haz: Dirt, dust, fumes, odors, bad weather, noise* Subject to random alcohol and substance testingDepartment: Behavioral and Mental Health