Job Description:

We are looking for an on-site Administrative Coordinator to support the growth of our sports and entertainment ticket resale company. The candidate's primary focus will be to support a complex ticket fulfillment process. This role requires strong attention to detail and operational excellence. The ideal candidate is someone patient and persistent with an administrative and operations background. In addition, this position demands a high level of motivation, a strong work ethic and a sense of ownership.ResponsibilitiesInput and manage inventory using a processor and point-of-sale software platformsPrioritize and process all incoming ticket purchases across several platforms to ensure prompt and accurate order deliveryManage and reconcile ticket inventoryProcess ticket transfers when requestedMonitor upcoming fulfillment pipeline and resolve inventory availability issuesMaintain relationships with customer support department at several ticketing platformsLiaise with a remote back-office teamResolve administrative problems by analyzing information and identifying and communicating solutionsReconcile credit card payments and refundsAssist with special projects and support team as neededQualificationsDigitally native and able to perform within a team environmentExceptional organizational and operational skills, time management skills, and attention to detailProactive, self-directed, and able to think outside the boxSuperior communications skillsFlexible and collaborative team playerWorks with a sense of urgency and a desire to exceed expectations in every facet of the position