Job Description:

Flint Hydraulics is looking for a candidate who wants to take the next step in their technical career to join our 100% employee owned company. Flint Hydraulics is dedicated to the worldwide distribution of original and replacement hydraulic pumps, hydraulic motors, and hydraulic pump replacement parts for heavy mobile and industrial equipment.The Technical Inside Sales Representative is an important role for managing some of Flint Hydraulics' largest accounts in cooperation with outside sales representatives, purchasing and warehouse personnel. This position has responsibilities for order entry, communications with purchasingengineeringmanagement at assigned customers, general customer service via phone & email and general support for order and delivery management.Specific responsibilities may include:Manage communication with customers via phone & emailPromote and sell products & value-added solutions to new customers via incoming calls, inquiries via emailLearn about products and vendors to develop a high level of fluid power and application knowledgeCommunicate with internal and vendor contacts to understand and respond to delivery needsManage large customers' questions, orders and deliveries in partnership with outside salesLearn effective ways to cross sell and upsell current customersUncover opportunities for outside sales, from potential new customers and current customersSupport and participate in the organization's continual improvement program to conform to ISO 9001:2015 requirements by complying with the Quality Policy and procedures and meeting QMS objectivesOther duties as assignedRequirementsEDUCATION AND TRAININGHigh school diploma requiredTechnical associate's degree preferred (mechanic, mechanical design, manufacturing)Other technical certifications or degrees may be consideredExperience as described below may be accepted in lieu of educationExperienceUp to two (2) years of experience in sales, customer service, or technical fieldsPrevious experience in hydraulic, electrical, mechanical, or automotive repair strongly preferredEducation as described above may be accepted in lieu of experienceKnowledge And SkillsLaser customer focus to add value to customers, exceed expectations and deliver promised results to clientsAct with integrity to make decisions in the best interest of the company, taking time to consider the "right thing to do" and treating coworkers others with respectAbility to prioritize multiple projects and deadlinesStrong communication skills with internal and external stakeholdersTechnical aptitude to learn about fluid powerelectrical applications and productsDetail oriented to manage customer projects, deadlines and shipmentsBenefitsWe offer a competitive salary and benefits package, including medical, dental, vision, life and disability insurance, and 401(k) plans with company match. A unique benefit Flint Hydraulics offers as part of Employee Owned Holdings, Inc. is an employee stock ownership plan.What is an ESOP?ESOP is a special retirement program that allows employees to own stock in the company. When you join EOHI, you automatically begin investing in your future (without having to purchase shares). We are a high growth company committed to training our employee owners to develop their skills and advance in their careers. Studies also show that retirement account balances for ESOP companies are 2.5 times higher ESOP companies grow 2.5 times faster than those companies without employee ownership Research shows employee owned companies are superior in performance, employee benefits and employee morale because everyone is working towards a common goal