Job Description:

Are you an experienced Network Operations Admin NOC with a desire to excel? If so, then Talent Software Services may have the job for you! Our client is seeking an experienced Network Operations Admin NOC to work at their company in San Bernardino, CA.Qualifications: ChatOps experience (Slack) - Creating channels coordinating resources engaging customers primarily through the Slack Customer service - working with customer service reps to high level engineers ServiceNow Confluence JIRA IP knowledge - subnetting and general IP concepts like subnetting etc. Light Active Directory experience Basic security experience - helping with password unlocks helping users create tickets and directing them to SOPs Runbooks to resolve their issues Working on Project in a Team format and also alone - keeping yourself on track by finishing your assignments on time or early Experience with Office360 - Word - Outlook - Excel - MS suite etc... Preferred: Streaming knowledge for games using MS Teams or other applications Event management - using an alert system BigPanda or other event management systems taking ownership of alerts and troubleshooting them using Runbook's SOPs Basic Knowledge in Splunk Datadog Basic Knowledge in API concepts and applications ITIL experience in: Incident Management Problem Management Change Management AWS knowledge Kubernetes or any other cloud technology Good understanding of software development processes. Familiarity with open-source technologies Client-side database programming experience with SQL and Perl would be a plus. A high school diploma or GED Three to five years or relevant experience A degree from a four-year college (i.e., BA. BS)