Job Title:
Account Manager

Company: GigaCloud Technology

Location: los angeles, CA

Created: 2024-04-21

Job Type: Full Time

Job Description:

We are looking for Account Managers to join our E-Commerce Team in Chatsworth, CA.Why join GigaCloud? The Noble House Home Furnishings brand has been recently acquired by GigaCloud Technology, Inc. GigaCloud Technology a NASDAQ publicly-traded (GCT) company, is leading the B2B marketplace and striving to empower the future of the global e-commerce landscape. Noble House continues to offer its customers quality furniture options and designs. From indoor furnishings for any and every room in a home to large outdoor sofa sets, we continuously update our broad range of products, designing more than 100 new items and styles, both classic and on-trend, on a monthly basis. We can fulfill and ship thousands of orders daily. Our business consumers include major box stores like Walmart, Costco and online business customers like Amazon, Wayfair and Overstock. We offer several brands, including Christopher Knight Home. With its acquisition of Noble House, GigaCloud Technology is keeping ahead of the trends and market, and the combined forces truly make us a dominant force in the furniture industry. GigaCloud Technology, Inc. is a diverse and global workplace, with employees representing several different nationalities across multiple continents, and we source and build our furniture from around the world. GigaCloud Technology continues to grow its product lines, sales channels, and operations and we seek talented individuals to join our team.Job Summary:Reporting to the General Manager, Sales & Marketing, the Account Managers will operate as the lead point of contact for any and all matters specific to their assignment channel partner account(s). This includes implementing and execute plans for leveraging the e-commerce marketplace to grow the business, focusing on sales trends, promotional opportunities, and marketing activities. The ideal candidate will be a self-motivated and ambitious individual looking to be a part of a dynamic and collaborative team. The Account Manager may receive regular daily instructions from Senior Account Manager(s).WHAT DOES THIS ROLE INVOLVE?Essential Job Duties:Drive sales through various online platforms, dependent upon assigned channelsCreate and execute promotions to increase product visibilityConsistent reporting on sales analytics and metricsIdentify and grow opportunities with managed accounts maintaining a competitive advantage with content, product, pricing, promos, and reviewsIdentifying opportunities to increase salesEnsure the timely and successful delivery of solutions according to channel needs and objectives to grow sales and meet margin requirementsImplement and execute strategic plan for leveraging the e-commerce marketplace to grow the business, focusing on sales trends, promotional opportunities, and marketing activitiesTrack weekly performance metrics and implement strategy to prove sales from both channel and SKU levelCollaborate with Marketing and Merchandising teams to create compelling online product listings, advertisements and promotionsOther duties as assigned by manager andor executive management.The duties and responsibilities described above may provide only a partial description required from this position. This is not a complete list of all aspects of the job. Other duties and responsibilities not outlined in this document may be added as necessary or desirable, with or without notice.What are we looking for in a candidate?Experience and Education Requirements:Bachelor's degree required1-3 years in successful track record in business developmente-commerce sales preferred.Familiarity with CRM platforms.Proficient with MS Office (Advanced Excel required [i.e., SUMIF, INDEXMATCH, VLOOKUP functions).Bilingual Mandarin highly preferred.Knowledge, Skills, and Abilities Required:Attention to detail and high level of accuracyDemonstrated strong sense of integrityExcellent conflict resolution skillsProblem-solving and decision making skillsStrong analytical skillsExcellent verbal and written communications skillsSelf-motivated and t be self-motivatedStrong organizational skills, ability to multi-task and must be able to work under pressure.Self-motivated, results-oriented, and able to work both independently and in a team environment.Equipment Knowledge:Knowledge of Microsoft Office Suite (Excel, Word and PowerPoint); intermediate-level Excel, in particularProficient computer skillsPhysical DemandsThe physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.While performing in this position, the employee may be required to:Frequently see periods of prolonged standing and repetitive motions, bending, stooping, pushing and pulling● Frequently see periods of prolonged sitting and repetitive motions due to use of computer equipment and telephones.● Occasionally lift andor carry up to 25 lbs● Occasionally stand, walk, squat, kneel, twist at the waist, use hands for fine manipulation, pushing & pulling, reaching above and below shoulder level● Occasionally climb stairs to reach second-floor office locations● Occasionally travel by airplane andor automobile to U.S. domestic destinationsWork EnvironmentWork performed indoors in an office facility with temperatures subject to normal environmental conditions.Certain office locations are adjacent to warehouse facility spaces with temperatures subject to normal environmental conditions.Noise level of the office environment is low.Personal Protective Equipment (PPE) is provided.WHAT'S IN IT FOR YOU?Competitive Pay - The U.S. base annual salary range for this full-time position is $23.00 - 26.00hour. Salary ranges are determined by role, level, and location. Individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training. Your recruiter can share more about the specific salary range for your preferred location during the hiring process. (Full-time is defined as regularly working 30+ hours per week.)Employee Benefits - including paid time off, medical plans, dental, vision, life insurance, and employee assistance program.Team-Oriented Culture - We have a diverse workplace of talented people who partner to make GigaCloud Technology, Inc. a unique and engaging place to work.We will consider for employment all qualified Applicants, including those with Criminal Histories, in a manner consistent with the requirements of applicable Federal, state, and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance.