Job Title:
Field Service Technician

Company: Emerge

Location: miami, FL

Created: 2024-04-21

Job Type: Full Time

Job Description:

We are hiring for a new opportunity for a technology company with a public safety mission. Through relentless innovation and discovery, they are strengthening trust, safety and transparency across the student transportation space and making the trip to and from school safer for students. The Field Service Technicians (FST) support the installation and service of our client's camera and communication equipment on customer fleets. They will work with the Field Service team to meet installation and service schedules and maintain high quality standards. FST will perform installations and service according to defined operating procedures, additionally they will complete routine troubleshooting and propose solutions to service challenges. This is a temporary contract role that should last a minimum of 5 months with potential for extension.Candidates must reside in the Tampa Bay, FL region.ResponsibilitiesWorks with schematics, install and service manuals, CAD drawings to troubleshoot, diagnose, and repair units while in the fieldRecords and communicates daily deliverables to team leads in a timely mannerExecutes additional duties and responsibilities as assignedChampions quality and safety standards with all team members and partnersFollows all safety guidelines Operates a variety of standard hand and power tools, analogdigital test equipment, and CCTV testing devicesRuns wires, manages cabling, connects components, mounts devices, and effectively solves problems while maintaining a high quality standardUses diagnostic equipment including multi meters & software to isolate wiring issues, network connectivity issues, equipment failures, and operational anomaliesUses signal flow to trace and resolve network cable issuesEffectively terminates and tests basic connections such as butt splices, insulated connectors, terminal stripsblocks, othersInstalls and terminates sub-devices (i.e., patch panels, junction boxes) and head-end equipment to include power and proper groundingGenerates, evaluates, and implements solutions to routine problems. Provides basic level of system diagnostics and troubleshooting such as electrical connections or equipment issuesUses information technology and related applications, including adaptive devices and software, to convey and retrieve informationEnters, transcribes, records, and maintains information in written or electronicdigital format, including adaptive devices and softwareWorks effectively with others from diverse backgrounds, resolving conflicts appropriately and building trust with colleaguesIdentifies, moves, and stores construction and building materials for all types of installation and service activitiesQualificationsMinimum of 1 year technician service experience or schooling in an applicable field:12-volt electronics installs and service, ORGPS or fleet telemetry installs and service, ORFire alarm installs and service, ORAccess control, CCTV, or intercom systems, ORSchool or other transit bus mechanic systemsStrong mechanical, mathematical and reasoning aptitude is requiredValid and current State issued Driver's LicenseWork EnvironmentAbility to travel and work when school buses are not in operation; OT and occasional weekends may be required. "‹Field Services Technicians will work 2 weeks out and 1 week home. Travel by air or driving as required based on distance. Travel required 50-75% of the timeMust be willing to work flexible shifts including; overtime, nights and weekends when requiredMust be able to standbend for up to 8 hours and lift up to 75 lbs to shoulder heightPosition can include outdoor work, including hot or cold temperatures, confined spaces, extreme weather conditions, slippery and uneven walking surfaces, climbing ladders, bending, stooping, standing for long periods of timeApplicants must be currently authorized to work in the United States on a full-time, permanent basisSalary range is $21.15-$26.44hour plus full benefits including Health, Dental, Vision, 401(k), and PTOEmerge seeks, in all its operations, to employ individuals for available positions based on their qualifications, working knowledge, and competency. Emerge has a continuing commitment to ensure that fair and equal employment opportunities are extended to all qualified persons without regard to race, color, religion, sex, gender, sexual orientation, national origin, ethnicity, alienage, citizenship or immigration status, age, mental or physical disability, medical condition, pregnancy, militaryveteran status, predisposing genetic characteristics, familial status, marital status, domestic violence victim status, or based on their relationship or association with members of a protected class or any other protected classification, in accordance with applicable federal, state and local laws. Emerge is committed to diversity in its most inclusive sense.By completing an application with us, you seek to join a team of hardworking professionals dedicated to consistently deliver outstanding service to our customers and contribute to the financial success of the organization, its clients and its employees. Equal access to programs, services and employment is available to all qualified persons. Those applicants requiring accommodation to complete the application andor interview process should contact our Emerge Recruitment Office.