Job Description:

SummaryWorld Insurance Associates is a unique insurance organization offering top products and services from major providers, combined with attentive service from local agents.Founded in 2011, World is one of the fastest-growing insurance brokers in the U.S. with over 2,200 employees in over 260 offices across North America. We specialize in personal and commercial insurance lines, surety and bonding, employee benefits, financial and retirement services, and human capital management solutions.Our rapid growth and market leading presence has created opportunities throughout the state and we offer top talent the choice to work from one of our multiple offices throughout the region.Position SummaryThe Administrative AssistantReceptionist is responsible for managing calls, inputting data, as well as additional administrative duties to support the Wall, NJ office.Essential Duties and ResponsibilitiesFirst line of contact to receive and distribute a high volume of callsResponsible for receiving, processing and distribution physical and electronic mailDistribute faxes via the agency management systemResponsible for keeping inventory of all office supplies and placing approved orders for replenishment as neededPerforms all other general administrative related duties as assignedQualificationsCandidate must be fluent in PortugueseAssociates Degree1-3 years of experienceWork experience with customer service responsibilitiesComputer savvy and proficient in OutlookExcellent verbal communication skillsAbility to multi-task in a fast paced and deadline driven environmentMust be able to maintain professionalism and a positive service attitudeCan handle sensitive information with the highest degree of integrity and confidentialityStrong attention to detail and excellent organizational skills requiredExceptional customer service skills, over the phone and in person, with our customers and internal departmentsSense of urgency and problem-solving skillsEqual Employment OpportunityAt World Insurance Associates (WIA), we celebrate and support our differences. We know employing a team rich in diverse thoughts, experiences, and opinions allows our employees, our products, and our community to flourish. WIA is honored to be an equal opportunity workplace. We are dedicated to equal employment opportunities regardless of race, color, ancestry, religion, sex, national orientation, age, citizenship, marital status, disability, gender identity, sexual orientation, or Veteran status. In addition, WIA makes reasonable accommodations to known physical or mental limitations of an otherwise qualified applicant or employee with a disability, unless the accommodation would impose an undue hardship on the operation of our business.