Job Description:

City of Fort WorthHelp Desk - Onsite Technician Zipper Building - Fort Worth, TX Contract - Can be extended. Title: IT Helpdesk Technician Description:Contractor will be performing technical support via phone. Understanding of Windows 20102011, Office 365, Adobe products, Cisco phones and WebEx, Basic Active Directory account management, and familiarity with the processes of creating and fulfilling ITIL Incidents and Service Requests. Experience and preferred qualifications:A+, HDI Support Center Analyst (or equivalent)At least two years of experience providing technical support for a Windows 10Office 365 enterprise environment. Interviews will be scheduled via Webex or teams Working hours will be Monday-Friday, 8:00 a.m. to 5:00 p.m. Onsite.Starting Location: Zipper