Job Description:

OUR HISTORYMessika is a luxury French jewelry Maison, designed by Valerie Messika. The Sales Associate role is to embody Valerie Messika's passion and creativity for diamonds and jewelry design. The Sales Associate must be skilled at developing and nurturing client relationships, while identifying opportunities to expand upon the client's personal collection of fine and high-end jewelry. The Sales Associate must hold the critical position of acting as a Messika brand ambassador, consistently exceeding client expectations, and achieving their individual monthly sales targets. His or Her passion and entrepreneurial spirit is conveyed in every conversation and imperative for the success of this important role.We are opening our first store in the luxury department store Bloomingdale's in Miami. This Sales Associates position will be located in our store in Bloomingdale's.POSITION'S MAIN DUTIES & RESPONSABILITIES Provide exceptional customer service by greeting, listening, and assisting clients by exceeding their expectations and demonstrating excellent knowledge of jewelry product and stylingPresent the Messika brand in accordance with the brand's imageSuggesting jewelry based on the client's personal style and needsConveying Messika jewelry by staying true to the Maison's history and spiritBeing attentive to the customer's expectation and acting accordinglyProactive with client outreach and demonstrating strong client follow-up skillsEnsuring that the client's deliveries are prepared and organizedReceiving and monitoring of client product exchanges and repairsOperating the sales system by updating and monitoring sales recording and client databaseUnderstanding that being a Messika ambassador means conveying the brand's spirit even outside of the boutique, by always looking for opportunities to bring in new clienteleADDITIONNAL RESPONSABILITIESPhysically and attentively managing the boutique's inventory, product replenishment, and storageResponsible for producing an effective quality controlHandling credit, cash, and tax reduction; always ensuring proper identification is requested of the clientOffering the client meticulous and sophisticated packagingEnsuring the boutique is always presentable and welcoming, helping with the boutique's maintenance and upkeepQUALIFICATIONSA least 3 years proven previous retail sales experience in fine jewelry or luxury environmentWell-developed written and verbal skillsExcellent interpersonal skills with the ability to build and maintain strong working relationshipsStrong organizational skills and attention to detail is a mustAbility to multi-task, work in high pressure environmentSelf-starter proactive mindset passion for learningPositive energy and genuine desire to work with peoplePassion for the Brand and thriving in a selling environmentIntellectual curiosity and passion for learningBachelor's degree in business-related field is a plusAdditional language skills are a plusPassionate about luxury