Job Description:

Company DescriptionHome Care Assistance of Greater Burlington, located in Essex Junction, VT, provides exceptional, non-medical, one-on-one, in-home caregiving services with a focus on concierge level care management. The company aims to help seniors maintain their independence and enjoy a healthy longevity in the comfort of their own homes. Home Care Assistance of Greater Burlington follows a holistic approach, including the evidence-based Balanced Care Methodâ„¢ and the science-based Cognitive Therapeutics Methodâ„¢, to promote overall wellbeing and cognitive health in seniors.Role DescriptionThis is a full-time on-site role for a Client Care Manager. The Client Care Manager will be responsible for managing day-to-day client care operations, ensuring client satisfaction, maintaining strong client relations, and providing exceptional customer service. The role involves overseeing and coordinating client services, addressing client needs and concerns, and ensuring effective communication between clients and the care team. The position is located in Essex Junction, VT.QualificationsClient Services, Client Relations, and Customer Satisfaction skillsExcellent communication and customer service skillsAbility to build and maintain positive relationships with clients and their familiesStrong problem-solving and conflict resolution skillsExperience as a RN, PT, PTA, OT, LCSW, or Certified Care ManagerKnowledge of local resources and services for seniorsWillingness to Network and Referral Market with area eldercare professionals.Ability to work well under pressure and in a fast-paced environmentBachelor's degree in a related field (preferred)Note: Additional qualifications and certifications related to caregiving, gerontology, or healthcare management would be beneficial.