Job Description:

Tao Group Hospitality offers competitive benefits for all full-time team members such as:Medical, Dental, and Vision Coverage401(k) Retirement Program with Employer MatchLife and Disability Insurance PlansAncillary Insurance PlansMental Health Support and ServicesFertility & Family Forming Support and ResourcesPet InsuranceEmployee DiscountsTAO Savings MarketplaceTime off and much more!The position shares responsibility for the entire venue, including financials, to drive sales and profitability, as well as motivating, coaching, and leading their team. In addition, the Assistant General Manager ensures the venue is running effectively and meeting all Company standards to include: execution of service, guest interaction, atmosphere, and cleanliness.The position should be passionate about offering surpassed hospitality to guests and upholding highest standards at the venue.ESSENTIAL FUNCTIONS OF THE POSITION INCLUDE, BUT ARE NOT LIMITED TO:Accommodate and anticipate guests needsImplement and provide recommendations on operating standards, policies, and procedures to be followed by line level managers and staffMaintain highest standards of food and beverage quality, guest service, cost control, and consistency in accordance with company's expectationsResponsible for to hiring, training, management, coaching, counselling, and evaluation of all members of the teamConsistently monitor sales and expenses, approving all purchase orders before they are executedAssist in the development of the budget; manage P&L and ensure managers' report all variances on a timely basis (minimally, once a month)Assist in timely and accurate completion of all period--end financial statements and reports, and provide controls to ensure proper handling and accounting for all venue receiptsManage weekly forecasting of cost expenditures and staffing vs. salesMaintain frequent communication with the Executive Team and ensure they are aware of all major occurrences at the venueOperate with an open-door policy, listen to and understand requests of the team, respond with appropriate actions, and provide accurate informationInteract with all department personnel and venue staff as neededEnsure inventory levels are maintained for facilitating proper venue operations, enforce strict inventory controls, and participate in monthly inventory reconciliations in conjunction with purchasing and finance teamsEnsure that no members of staff are permitted to work if they are not suitably dressed or groomedMonitor guest satisfaction on all levels, including social media platformsEnsure health, safety, and sanitation requirements follow the Department of Health, OSHA, Gaming, and any city or state agencies rules and laws such as the Department of Buildings and the Fire Department, and ensure all managers are kept abreast of any changes in the lawParticipate in community events and ensure corporate social responsibility goals of the company are metWork in conjunction with the GM and Public Relations team on a marketing plan that results in optimum recognition and maximum number of covers for the venueMonitor market trends, research consumer markets and competitor's activities to identify opportunities and key issues.Work in conjunction with the GM to oversee marketing and advertising activities to ensure consistency with product line strategyExecute sales goalsAccurately forecast staffing needs to ensure optimum customer serviceWork in conjunction with the Sales team to ensure all private events, catering, and banquets are successfully executedControl cash and other receipts by adhering to cash handling proceduresAssist in preparation of all required paperwork, including forms, reports and schedulesEnsure that all equipment is kept clean and in excellent working condition through personal inspection and by following the venues preventative maintenance programsEnsure that all products are received in accordance with the venues receiving policies and proceduresAssists and conducts conflict resolution, corrective actions and coachingOversee and ensure that employee performance appraisals are completed in a timely mannerEnsure that talent and technical production are working smoothly at the venues; create special mood for the guests.Assists and or completes additional tasks as assignedEDUCATION REQUIREMENTS:High School Diploma or equivalent required.College degree preferredProof of eligibility to work in the United StatesValid Driver's License21+ years of ageMaintain a professional, neat and well-groomed appearance adhering to the Company standardsPossession ofor ability to possess valid working cards as required by statecityMinimum of five to six (5-6) years of experience in the hospitality industry working in a high - volume venueProficient in Windows MS Office, Open Table, OutlookKnowledge of POS and back-office reporting systems, operations, fine dining procedures, and beverage service, special events and banquetsKnowledge of profitability analysis and budgeting, cost of sales, payroll management, purchasing, receiving, inventories and cost controls as it applies to bar productKnowledge of state and local laws as it applies to liquor, labor, and health code regulationsTRAINING REQUIREMENTS:In-venue Assistant General Manager trainingSKILLS PHYSICAL DEMANDS WORK ENVIRONMENT SCHEDULEThe work environment characteristics andor physical demands described here are representative of those a team member encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential job functionsAbility to write and verbally communicateMust have good positive energy throughout the dayMust be able to print legibly for team members, management, and guests to readMust be able to kneel, bend, and stand for extended periods of timeMust be able to move quicklyMust be able to push and lift up to 50 lbs.Work in an environment that is subject to varying levels of noise, crowds, and smoke, the severity of which depends upon the guest volumeMay work extended hours irregular shifts, evening andor weekend shifts, and holiday work may be requiredExposure to cleaning materialsExposure to hot kitchen elements or cleaning materials.May work extended hours irregular shifts, evening andor weekend shifts, and holiday work may be requiredOffice, Casino, Lounge, andor Restaurant working environmentMaintain a professional, neat, and well-groomed appearance adhering to Company standardsMust be effective as part of a team; ability to interact with internal and external customers, managers, and co-workers in a professional, courteous mannerAbility to maintain confidentialityAbility to handle a fast-paced, busy, and somewhat stressful environment