Job Description:

Wipro Limited (NYSE: WIT, BSE: 507685, NSE: WIPRO) is a leading technology services and consulting company focused on building innovative solutions that address clients' most complex digital transformation needs. We leverage our holistic portfolio of capabilities in consulting, design, engineering, operations, and emerging technologies to help clients realize their boldest ambitions and build future-ready, sustainable businesses. A company recognized globally for its comprehensive portfolio of services, a strong commitment to sustainability, and good corporate citizenship, we have over 250,000 dedicated employees serving clients across 66 countries. We deliver on the promise of helping our customers, colleagues, and communities thrive in an ever-changing world.A PROUD HISTORY OF OVER 75 YEARSFY22 REVENUE 10.4 BN USDWE'RE PRESENT IN 66 COUNTRIESOVER 1,400 ACTIVE GLOBAL CLIENTSRole-MS Teams EngineerLocation-Houston, Texas, United StatesRoles and ResponsibilitiesThe team member for the customer on MS TeamsSkype Related BAU ServicesExperience in integrating enterprise Voice & Video.Understanding of concepts of basic Telecom with different technology.MUST demonstrate proven experience on Skype for Business and Microsoft Teams with Voice IntegrationOptimize and maintain MS TeamsEnterprise Voice infrastructure with high availability.On different modalities of TeamsSkype for Business such as Enterprise Voice, Unified Messaging, IM and Presence, VoIP.Should be experienced in supporting, optimizing, and maintaining Microsoft Teams and Enterprise Voice infrastructure with supported topologies and high availability. Reporting of Teams Design for call-detail recording and system monitoring. Understanding in SBA and SBCsin troubleshooting Dial Plans, routes, PSTN usage, and Voice Policy, SIP Trunk integration, defining outbound translation rules, inbound dial plans, SIP Call flow concepts, knowledge of call methods for Teams with Enterprise Voice & PBX Integration Experience.Enterprise Voice features Call Admission Control, Call Park, Media Bypass, Auto attendant, etc.On experience with MS Teams Troubleshooting tools.Knowledge of MS Teams PowerShell scripts.MS Teams Enterprise Voice troubleshooting.Understanding of SFB On-Premises to MS Teams Migration ProceduresGood understanding of team infrastructureUnderstanding in Teams Login issue troubleshootingGood understanding of team administrationGood Understanding and troubleshooting skills in Teams Voice IntegrationUnderstanding in Teams Call issue troubleshooting.Understanding and Work Experience in Exchange On-Premises Server 201020132016 InfrastructureUnderstanding and Work experience in Office 365 Messaging InfrastructureWipro is an Equal Employment Opportunity employer and makes all employment and employment-related decisions without regard to a person's race, sex, national origin, ancestry, disability, sexual orientation, or any other status protected by applicable law.