Job Description:

Required Skills and Experience *High School Diploma or GED required2 years of experience in a physician's clinic, hospital, or medical care setting as receptionist or data clerkAdvanced knowledge of Microsoft Office products, including Word, and Outlook.Must be comfortable working in ExcelMust be able to work independently, with some supervision and direction from manager. Possesses medical terminology knowledge base.Must have excellent organizational skills and customer service skillsNice to Have Skills and ExperienceJob Description *Insight Global is hiring a Care Team Associate in Orlando, FL who will be responsible for data entry for the nursing teams daily patient submissions in their proprietary care management systemdatabase called TruCare. Will be working in Excel daily, as most of the applications and patient report list will be downloaded and exported via Excel. Will receive a daily report of United Dual Slips (30-50 patients daily) and be responsible for submitting admissions and case management related reports into the TruCare databse. Receives and responds to incoming Care Coordination inquiries from all communication venues: phone queue, TruCare, portal, claim queue, department e-mail box or Rightfax. Coordinates and assists in monitoring of documentation Care Management queues. CTA processes requests via all communication venues; as well as administrative preparation for clinical staff.Conducts in-bound and out-bound calls for program requirements including surveysscreenings, census management and distribution of materials to clinical personnel as well as preparation of daily inpatient census.