Job Description:

Are you ready for the position of a lifetime? Passionate about South Asian fashion? Want to learn the ins and outs of a fashion startup? We are growing by leaps and bounds and looking for a stellar KYNAH Store Associate to join our LA team. We are disrupting the South Asian bridal market with our innovative technology and outstanding customer service and need a team member to join the ride. About KYNAH: KYNAH, founded in 2017, is an online boutique experience curating the best in bridal, guest, and resort wear from India including our own homegrown label and some of the top designers across the industry including Amit Aggarwal, Seema Gujral, Ridhi Mehra, and House of Masaba.ResponsibilitiesReporting to the CEO, you will be responsible for working with our in-store customers as well as virtual clients to guide them through the purchasing and customization process. The position requires proficiency in time management and the ability to produce results quickly and efficiently. You will have a startup, "no task is too small" mentality and ready to hustle and continue our reputation of having the best in class customer service. You should be extremely attentive to detail, have excellent communication and problem-solving skills as well a positive attitude. Lead bridal styling consultations with KYNAH brides to help them with understanding our process, our products, and our customization availabilities both virtually and in-personProvide excellent customer service both in-person and onlineRun the end-to-end process with our brides from consultation to placing the order with the designer, to inspection, to delivery Know the ins and outs of every product at KYNAH and become the expert at the company Assist with store visuals and all store needsAssist in the daily operations of customer service by responding to customer inquiries via email, phone, and social media Act as a brand ambassador for KYNAH and cultivate strong relationships with our clients Assist with logistics of the LA pop-up not limited to inventory ordering and order placement with our designersAdvise the CEO on merchandising needs fill gaps in offerings for customers QualificationsProficient in Shopify, Microsoft, and GmailRetail experience in a luxury setting or bridal is preferred but not requiredStrong organizational and communication skillsExtremely efficient with time managementMust be able to come to the Santa Monica office.To apply for this position please email your resume (PDF only) to with the subject "Bridal StylistStore Associate Position" and include a brief cover letter on why you believe you are a good fit for the position.