Job Title:
Web Support

Company: CGI Digital

Location: rochester, NY

Created: 2024-04-20

Job Type: Full Time

Job Description:

Position close up Would you consider yourself a computer sorcerer? Want to use your superpowers for good? Discover the meaningful impact you can make by saving your client's day as a CGI Digital Web Support agent! In this role, you'll work with awesome teammates to problem solve and deliver broadband-speed customer service solutions. Your typical day-to-day includes...Updating live client websites to add text, images, and additional contentMaintaining and updating our client's WordPress plugins and themesPutting on your detective hat to solve cyber mysteries Launching WordPress websitesFacilitating interdepartmental communication and coordination to ensure client satisfaction and efficient problem resolutionInnovating and finding new solutions for existing processes to enhance effectiveness and efficiencyYou're probably perfect for this role if...You have a firm understanding of HTML, CSS, and Javascript (Divi experience is a plus!) You're excellent at managing time and multiple projects You have experience adding and maintaining DNS records and transferring domainsYou have 1-3 years of experience working in a web-focused or technical environmentYou're a top performer "” you demonstrate accountability, openness, and transparencyYou love staying up-to-date on the latest in the world of tech You have experience working with clients and are able to simplify complex technical information into terms they can easily understandYou can seamlessly fluctuate between working independently and with a team You remain composed and adaptive while navigating the ever-evolving world of web You get bonus points if you have IDX, email setup & management, and E-commerce knowledge! Which fictional character would we hire as a Web Support Specialist?Felicity Smoak in Arrow! Salary: $45,000Benefits: Dental, Health, Vision, 401k, Employee Wellness Platform, Maternity and Paternity Leave, Basic Life Insurance, PTO, etc