Job Description:

Job Title: Product Support ManagerLocation: Worcester, Massachusetts (3 days in office after first month of employment)Salary: $75KBenefits: Personal and family health insurance, 401K, 2 weeks vacationAbout Us:Chrome is delighted to be working with our market-leading candidate in the Water Safety industry.For over 30 years they have ensured that patient care within the dentistry field is at the forefront of their client's businesses.They are now looking to add an experienced Product Support Manager to their team in Massachusetts, to ensure that their customers receive timely and accurate support for their extensive product line.The role:You will manage and coach a team of Product Support TechniciansYou will be the main point of contact for any questions surrounding Water ChemistryYou will be responsible for training your team in the subject of Water ChemistryTo be a key liaison between the engineering and operations functions within the businessCreate and implement processes and procedures to ensure all customer queries, field issues, and customer communication are brought to a swift and successful resolutionThe person:5+ years' experience in Water Chemistry and Water Testing2+ years of supervisory experience in a Water Safety environmentA technical background with industrial machinery and equipmentSuperb communication and organizational skills If this is a role that you are interested in, please apply on LinkedIn or Indeed or send your resume to