Job Description:

The NOC Analyst implements, maintains and troubleshoots CISCO Communications systems for all locations, This position provides integration and consulting services to all internal departments and systems. The Communications Analyst provides support for communications processes.Required Skills & ExperienceTypically requires a high school diploma or GED and three (3) years of related experience or an equivalent combination. A bachelor's degree is preferred.Knowledge of seasoned mainline Cisco routing and switching architectures. WANLAN troubleshooting skills are required and implementation skills are nice to have.Strong network management and documentation skills.Microsoft Office fluency (Visio, Excel, Word, etc).Knowledge of Cleo VLTrader administration (Enterprise file transfer and AS2) is preferred as is Fortinet.Cisco VoIP - CUCM, CUC, CUPS, etc.Cisco Wireless LAN.Cisco Security - ISE, ASA, FirePOWER, work Management Platform - Cisco Prime Infrastructure, WLC, NetFlow, Nagios What You Will Be DoingActs as liaison between intercompany IT departments that spains east coast to west coast time zones. Assists with opening tickets and identifying appropriate parties to support operations after normal US hours of operation.Monitors, reports, and manages capacity for data communications.Monitors and maintains network management and file transfer tools.Provides second level data communication support & problem resolution.Provides data communication architecture planning and implementation.Assists and provides backup for Voice Communications Analysts with voicedata integration.Implements and maintains site-to-site VPN.Evaluates communications related hardware and software.Creates and maintains technical documentation, diagrams, and business recovery procedures.