Job Title:
Showroom Consultant - Customer Service

Company: Perfect Placement Group, LLC

Location: st. louis, MO

Created: 2024-04-20

Job Type: Full Time

Job Description:

Showroom ConsultantSalesLocation: St. Louis, MOSummary: The Showroom Consultant engages with customers in the showroom and helps them with their product selection and pensation: This is a non-exempt, hourly role. Hourly rates start at $18.00, plus Over Time (paid at 1.5x), plus Bonuses. Annual pay for new hires generally ranges between $38,400 and $52,600 or more, depending on experience, overtime hours worked and bonuses.To perform this job successfully, the individual must be able to complete the following essential duties and responsibilities:Provide outstanding showroom experience; engaging customers, inspirational design, assisting with general inquiries via emails, phone and in person.Qualify all walk-in customers to understand full scope of project and present materials for entire project needs.Proactively follow up with trade customers to seek opportunities and follow-up with outstanding quotes to ensure sales are converted through exceptional customer service.Ensure showroom and displays are maintained to the highest standards, products are updated, and all marketing materials are refilled for easy customer access.Performs additional duties as required to support branch and team needs.Additionally the candidate must meet the following Education andor Experience requirements:High School Diploma required2 years of related industry experience dustry retail sales experience is required.Excellent oral and written English language communication skills.Provide high level of customer service.Good organizational skills.Demonstrated experience with the use of PCs, along with the ability to navigate in a multi-window based environment.Availability to work on Saturday.Ability to work well alone or within a teamDemonstrated aptitude for problem solvingResilience to deal with customers who turn you downBilingual in Spanish a plusThis role has the following physical demands:The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.While performing the duties of this job, the employee is regularly required to use hands to finger, handle, or feel objects, tools, or controls; reach with hands and arms; and talk or hear. The employee frequently is required to sit. The employee is occasionally required to stand and walk.The employee must occasionally lift andor move up to 25 pounds. Specific vision abilities required by this job include close vision.Benefits: We offer a comprehensive benefits package that includes:Referral, Holiday, and Annual BonusesAnnual pay increasesPaid Time OffMedical, Dental, and Vision InsuranceCompany-paid Short Term and Long Term disability;Company-paid Life InsuranceTuition ReimbursementTraditional and Roth 401(k) plans with company matching contributionsCharitable donation matching programsFree, company-sponsored 1-on-1 tutoring for childrendependents of employees in grades k-12, including free tutoring for SAT and ACT tests.