Job Description:

We at Coforge are seeking Customer Service Representative with below mentioned skill-set and who can work onsite from Charleston, WV location.Role: Customer Service Representative Location: Charleston, WVMode of Hire: Full TimeSkills Required:1-2 years of Customer services experience .Providing an excellent customer experience via phoneNegotiating and completing saveservice order requests from customers.Working with customers patiently, tactfully, and efficientlyAccurately informing customers of various fees and adjustments.Providing options to the customer based on product and service needs.Active listening skills. Promoting andsaving products and servicesAbility to follow tactical call flows to optimize the customer experience.