Job Title:
Customer Service Representative

Company: PFS Professional Financial Services

Location: sarasota, FL

Created: 2024-04-20

Job Type: Full Time

Job Description:

Job Summary: Under moderate supervision, supports the manager in the daily operations of the branch office. Performs branch collection activities and assists with loan and payment processing.Job Duties and Responsibilities:ï‚· Provides excellent customer and dealer serviceï‚· Performs collection activities on delinquent accountsï‚· Performs Skip Tracking and other locate activitiesï‚· Assist in Repossession Managementï‚· Assists in completing and maintaining insurance claims, filing, and record-keeping systems ï‚· Performs welcome callsï‚· Acts as back up to Administrative Assistant to receive loan payments, post payments to customer accounts, maintain cash drawer accuracy and security, prepare and submit office bank deposits and checkbook transactions, funds loans, verification of insurance and employmentï‚· Solicits, prepares, and processes personal loan applications and renewals, in applicable statesï‚· Closes approved personal loans, in applicable statesï‚· Prompt and regular attendance is requiredJob Requirements:ï‚· Maintain valid state driver's license, insurance, and reliable transportation to use for workï‚· Ability to work evenings on occasionwhen needed and Saturdays on occasionwhen neededï‚· Computer literateï‚· Strong communication skills