Job Title:
IT Support Technical Instructor

Company: Per Scholas

Location: cambridge, MA

Created: 2024-04-20

Job Type: Full Time

Job Description:

ABOUT PER SCHOLAS:For nearly 30 years, Per Scholas has been on a mission to drive equity and opportunity in the ever-advancing technology landscape by unlocking the untapped potential of individuals, uplifting communities, and meeting the needs of employers through rigorous tech training. By teaming up with dynamic employer partners, ranging from Fortune 500 companies to innovative startups, we're forging inclusive tech talent pipelines, fulfilling an ever-increasing need for skilled talent. With national remote training and campuses in 20+ cities and counting, Per Scholas offers no-cost training programs in the most sought-after tech skills, spanning Cloud, Cybersecurity, Data Engineering, IT Support, Software Engineering, and more. To date, 25,000+ individuals have been trained through Per Scholas, propelling their professional trajectories into high-growth tech careers with salaries three times higher than their pre-training earnings. At Per Scholas, diversity, equity, inclusion, and belonging aren't just buzzwords"”they're in our DNA. 85+ percent of our learners are people of color, two in five are women, and more than half hold a high school diploma as their highest educational credential. Learn more by visiting and follow us on LinkedIn, X, Facebook, Instagram, and YouTube.Position Title: IT Support Technical InstructorLocation: Greater Boston (Cambridge)Reports To: Site DirectorPer Scholas seeks a dynamic, team-oriented Technical Instructor to ensure Per Scholas' adult students are equipped with the necessary skills for success in entry and mid-level tech careers. The Technical Instructor will deliver Per Scholas' structured and approved curriculum in full-time technical training.WHO WE ARE LOOKING FOR:Per Scholas is seeking a multi-talented Instructor and Technology professional to deliver high-quality instruction to a diverse student population who are seeking to acquire skills and credentials that will prepare them for career opportunities in technology. Technical training competencies include, but are not limited to: hardware, software, networking, security, server, mobility, virtualization, and project management.WHAT YOU'LL DODeliver classroom training in a highly interactive style to prepare adult students for entry-level to mid-level careers in Information TechnologyProvide daily instruction, assessment administration, attendance, one-on-one tutoring, evaluation, and monitoring of individual student progressManage student behavior, monitor and enforce student class attendance, dress code, and other program policies in a consistent manner as a partner with your peers in the professional development of all adult learnersWork in collaboration with the Senior Director, Program Development and Design to identify and continually evaluate and evolve the curriculum as new technologies become availableWork closely with the Program team to identify student needs, provide the necessary support, establish individualized plans for student achievement, and participate in regular student status meetingsMaintain and update Salesforce and Canvas with student grades, certifications, scores, and progress notesProvide students with insight into career tracks within the field and advise on career opportunities and types of positions that would be commensurate with their skills and credentialsWork with Business Solutions to recommend students for particular employment opportunitiesCreate, submit and maintain training curricula for approval and filesWork closely with staff in other sites to ensure the integrity of implementing the modelOrder books, materials, vouchers for exams in advance of trainingParticipate in extracurricular activities such as social activities, employer visits, and professional events as applicablePerform all other related work delegated or required to accomplish the objectives of the total school programMeet professional teacher education requirements of school and stateParticipate in appropriate professional activities and developmentWHAT YOU'LL BRINGProfessional QualificationsRequired ExperienceAt least 1 year of teaching experienceAt least 1 year of IT Work experienceExperience with curriculum, syllabus development and lesson planning a plusExperience with methods and strategies to explain and clarify complex topics to students with diverse experiences and educational backgroundsAbility to connect real-life work scenarios to the teaching environmentAbility to help students apply professional skills to their delivery and participation in the classroomExperience with student assessment; and talent to continuously evaluate the effectiveness of the curriculum Ability to analyze and synthesize technical informationExceptional capacity to learn new technologies quickly and adapt to continuous changes in curriculum to stay current in the industryPreferred ExperienceBachelor's Degree in Information Systems, Information Technology, Computer Science, Computer Engineering, or related discipline (or equivalent practical experience)3 years + IT work experienceExperience teaching technical coursesExperience teaching remotelyExperience in workforce developmentTechnical QualificationsRequiredCurrent A+ certification (Current Edition 1001-1002 Series)Google IT Support Professional CertificateNetwork+ Certification (Current edition N10-007)Experience implementing network technologies in business environments with a focus on the deployment of TCPIP suite protocolsAdvanced knowledge of Windows, Apple, and Linux Operating Systems; this includes both end-user and server versionsThorough understanding of security concepts, models, and standards; experience with implementation in business environmentsPreferredLinux production experienceKnowledge of cloud services technologies i.e. AWS, Azure, OpenStackAdditional Industry certifications are a plusPersonal CharacteristicsYou thrive in a creative, inventive, fast-paced startup environment with people who are passionate about their work and missionYou are data-driven, result-oriented and a forward-looking catalyst for social changeYou have a collaborative and flexible work style. You're excited to work cross-functionally with other departments and independentlyYou have a passion for teaching others and being part of a culture of continuous improvementYou are an effective communicator with strong oral and written skillsYou are strong at managing your time and you can balance multiple projects and tasksYou stand behind our mission, believing that individuals from any community should have access to well-paying career positions, and that talent should be recognized and recruited from many diverse sourcesFor this role specifically, we are targeting a salary of $75,000year, with a range between $65,000year and $75,000year, where the difference in salary is typically determined by several factors, including geography in which the selected candidate resides, and alignment with qualifications and experience.#LI-HybridQUESTIONS?If you have any questions about this role, please feel free to email our Talent team at . We look forward to viewing your application! Equal Employment OpportunityWe're proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, race, color, religion, sex, sexual orientation, gender identity or national origin.