Job Description:

Assistant General ManagerFood & BeverageNantucket Island, MA The Pearl, a renowned contemporary Asian-fusion establishment nestled in the heart of Nantucket, is on the lookout for a dynamic Assistant General Manager to join our team. With a legacy spanning over three decades, The Pearl has recently undergone a thoughtful transformation, combining innovative culinary creations with a fresh design aesthetic.We are seeking an Assistant General Manager with a fervent passion for the culinary arts and beverage culture, who will play a pivotal role in maximizing revenue while upholding our commitment to excellence. Reporting directly to the General Manager, this position encompasses a spectrum of responsibilities, including overseeing daily operations of both the restaurant and events. From managing inventory and labor resources to leading staff training initiatives and culinary programming, the Assistant General Manager will also be instrumental in leveraging cutting-edge F&B technology platforms to enhance efficiency and guest experiences.We're looking for a driven leader who thrives in a fast-paced environment and possesses a knack for creating unforgettable moments for our guests. If you're ready to embark on an exciting journey with a team dedicated to culinary innovation and exceptional hospitality, we invite you to join us at The Pearl.ResponsibilitiesResponsibilities:Schedule creation and management, including approval of timesheets in When I Work for all FOH departments.Supervise inventory ordering and management, ensuring optimal pricing and purchasing decisions to meet financial targets.Actively participate in talent recruitment and hiring, in collaboration with the GM.Hands-on involvement in running service, including table visits and staff coaching.Lead by example in a positive manner, while efficiently managing multiple tasks and prioritizing workloads.Conduct ongoing training and development, focusing on food, beverage, service, and hospitality.Oversee culinary programming, including menu development, updates, and staff menu training coordination.Utilize technology such as Resy & Toast POS for administrative tasks.Assist in managing reservation books to maximize revenue.Collaborate on developing and implementing marketing programs and activations with the GM.Ensure consistent delivery of an exceptional guest experience from pre-arrival to departure.Uphold high standards of professionalism, including restaurant image, cleanliness, uniforms, and appearance standards.Manage personal client relationships and engage with guests and the community.Respond promptly and professionally to guest complaints and issues to resolve them effectively.Collaborate on troubleshooting maintenance and repairs with the management team.Oversee adherence to safety, sanitation, and proper alcohol service guidelines.Ideal Candidate Strong business acumen, demonstrating a solid understanding of financial principles.Excellent analytical and problem-solving skills, capable of finding effective solutions to challenges.Exceptional time management and multitasking abilities, enabling efficient handling of various tasks.Detail-oriented and highly organized, ensuring precision and accuracy in all endeavors.Excellent interpersonal, communication, and people skills, fostering positive relationships with colleagues and guests.Works with professionalism and self-drive, exhibiting dedication and initiative in all responsibilities.Outstanding leadership and team management capabilities, with a commitment to nurturing and developing talent.Deep understanding and appreciation of food and beverage culture, including trends, disruptors, behaviors, and opportunities.Passion for hospitality, service, food, and beverage, driving a commitment to excellence in guest experiences.Requirements & Experience2-4+ years of hospitality experience in upscale full-service restaurants.Open availability, including evenings, weekends, and holidays.Flexibility and willingness to adapt to ongoing changes in a dynamic environment.Ability to inspire, motivate, and develop employees to achieve their full potential.Strong problem-solving skills, with the ability to identify issues and implement effective solutions.Proven track record in building and leading high-performance teams.Professional and confident verbal and written communication skills when interacting with guests, employees, and ownership.Clear understanding of the English language, both verbal and written.Experience working with various scheduling, administrative, and technology systems, including Gusto, Resy, etc.Familiarity with Apple products and applications, enhancing efficiency and productivity in daily pensation & Benefits Competitive pay commensurate with experience and qualifications.On-the-job training to enhance skills and knowledge in hospitality management.Opportunity to work in an environment that fosters an innovative approach to hotel operations, encouraging initiative and leadership.Collaboration with highly talented individuals who are deeply passionate about their craft.Leadership and professional development growth opportunities to further advance career aspirations.