Job Description:

Client Relations CoordinatorJoin our Houston-based marketing consulting firm, boasting over 40 years of service to a national clientele. We specialize in tackling the diverse challenges of distributive marketing models (B2B and B2B2C), offering a dynamic work environment driven by marketing, technology, and the power of people.100% of our managers and team leads have risen through the ranks internallyAverage tenure of 11 years Responsibilities: Master the intricacies of client programs, products, and servicesServe as a liaison between clients, customers, and vendors, ensuring SLAs are metNavigate and utilize multiple web applications dailyMaintain meticulous procedural documentationTrack and log time with precisionBe accessible via our online phone system during work hours (8am-5pm)Collaborate directly with clients to guarantee satisfactionAssist in distribution projects as neededProcess claims, promotions, CO-OP, and advertising submissionsReview marketing submissions for compliance with brand standardsAid customers in the submission process to maximize program participationManage eCommerce order management, including understanding complex inventory systemsProvide top-notch customer service via phone, email, and ticketing systemEfficiently handle up to 20 email inboxesCollaborate within a team environment, supporting multiple client programs simultaneouslyCultivate professional relationships with clients, customers, and internal stakeholdersQualifications: 3+ years of professional experienceBachelor's degree preferredProficiency in Microsoft Office (Word, Excel, Outlook)Experience with order management and inventory applications is advantageous #HOUWC46 #ZRInterested candidates please send resume in Word format Please reference job code 130537 when responding to this ad.