Job Description:

Job DescriptionAssist head of operations with day-to-day customer service inquiries across multiple platforms, including phone calls, emails, and various messaging systemsManage invoicing, packaging, and fulfillment of daily ordersExecute essential administrative tasks relating to quality control, website management, inventory management, receiving, and customer relationsAssist Store Manager with processing incoming inventory for Photography and Cataloging departments Maintain a fully stocked inventory of marketing and packaging materials Draft correspondences and other formal documentsDevelop and implement organized filing systemsMaintain accuracy across multiple sales channelsGreet and assist onsite guestsAct as primary support for the Store ManagerRequirementsStrong oral and written communication skills by telephone, email, and in-personDetail-oriented with the ability to oversee projects to completion and ability to manage various projects simultaneously Ability to skillfully adapt to evolving industry standards and work within a fast-paced environment Ability to prioritize tasks by urgencyDemonstrated experience in database managementStrong background in customer service Excellent organizational skills that exemplify accurate record keepingStrong time management skillsAbility to be self-motivated and work independentlyExperience in luxury retail is not required but is a bonus Preferred Experience2-3 Years experience working in e-commerceFamiliarity with POS softwareExperience managing digital store-front1-3 Years experience working in customer service Ability to maintain customer-client relationsAbility to inform and communicate our products with customers Prompt responsiveness with customer communication via phone, chat, and e-mailJob Details Salaried Full-Time position. Monday - Friday, 9:00 to 5:00 PM This position is not remote; one must be able to travel to the Philadelphia location Salary dependent on experience Must be dog friendly! If interested, please email your resume, portfolio, and cover letter to or . Please do not call or show up at our showroom!