Job Description:

Summit Human Capital is seeking a highly motivated Desktop Support Technician to support one of our federal clients and the ideal candidate will meet the following criteria:Requirements:Ability to go on-site in Boston, Massachusetts (5x a week).Ability to pass a federal background check and obtain a Public Trust Security Clearance.5+ years of technical support experience with Windows and Mac.Experience with Active Directory shared file administration.Experience with an enterprise Windows 10 print-server environment with multiple printers.Experience with upgrading end-user computer systems.Experience using ServiceNow for managing various tickets.Responsibilities:Provide end-user support to 150+ employees in-office daily.Apply basic diagnostic techniques to troubleshoot problems and recommend solutions.