Job Description:

Come for the culture, grow your career, and enjoy the journey When you join PROS, you're joining a community of people who genuinely care - about their work, communities, customers, and each other. We empower our teams to be their best from anywhere, and trust that wherever you are, you're going to bring your best self and do your best work.We take care of our people so you can focus on our customers, business priorities and the important things outside of work. We prioritize flexibility and wellbeing to help our people:Rest: Quarterly Recharge Days, company-wide mental health holidays to unplugReset: Work Well Wednesdays, a "˜quiet' day to help prioritize focused work with minimal distractionsRecharge: Trusted Time Off (US) so you can plan for the time you need when you need itReap rewards: Competitive benefits and compensation packages, including paid maternity and paternity leave, adoption and IVF benefits, baby bucks, 401(k) match, pet insurance and moreReach your full potential: Leadership training, dedicated people leader programs and resources, Learn and Connect cultural series, active Employee Resource GroupsWe celebrate and embrace different views and ideas, and all play a role in fostering an inclusive environment that encourages and protects diversity of thought. Our inclusive culture is one of the reasons we're a Great Place to Work. Our customers tell us over and over that they ultimately choose PROS because of our people. They love our solutions, but at the end of the day, they don't choose our technology"”they choose us, and that is the ultimate compliment.We invite you to join our team and grow your career at PROS! Help us shape the future of how companies compete and win in their markets! What you'll do: We are looking for a Marketing Operations Manager, focusing on Salesforce Administration and Program Management, who will be responsible for the day-to-day operations and maintenance of Salesforce and its integration with PROS Martech Stack Systems.This role will be responsible for developing, configuring and maintaining Salesforce applications to meet internal stakeholder requirements, and managing stakeholder expectations. The Salesforce Administrator & Technical Program Manager should also demonstrate working knowledge of integrating main Martech Stack solutions.A Day in the Life of a Senior Marketing Operations Manager - About the role: Develop and analyze complex Salesforce business processes, including data management and lighting flowsDesign, develop and deploy solutions, including the application and custom objects and fields, lightning flows etc.Perform periodic and ad-hoc testing to ensure data accuracy and integrity in SalesforceTroubleshoot issues that arise with Salesforce applications and configurationsManage stakeholder and customer expectation for both technical and operational supportMonitor performance trends and recommend solutionsDevelop and maintain standards, policies, and rules for teamsProduce, automate and analyze advanced reportsMaintain documentation, define best practices and communicationsProvide subject matter expertise on Salesforce platform, processes and solutionsIntegrate Salesforce with other solutions like Marketo, Power-BI, ZoomInfo and Demandbase Required Qualifications - About you: We are looking for candidates who possess the rare combination of the following achievements, skills and behaviors:5+ years of experience in configuration, development and delivery of large scale Salesforce solutions utilizing Sales and Service Clouds1+ years of project management disciplines including scope, schedule, quality, along with risk and critical path management experienceExcellent problem solving, documentation and communication skillsExcellent project management skills and a positive attitudeDemonstrated ability to meet deadlines, handle and prioritize simultaneous requests, and manage laterally and upwardsCreative and analytical thinker with strong problem-solving skillsAbility to communicate effectively at all levels of the organizationCritically evaluate information gathered from multiple sources, reconcile conflicts, decompose high-level information into details, abstract up from low-level information to a general understanding, and distinguish user requests from the underlying true needsAbility to assess the impact of new requirements on Salesforce and all upstream and downstream applications, systems and processesStrong understanding of Salesforce best practices and functionality to ensure scalabilityPreferred Qualifications:Salesforce Certified Advanced Administrator, Salesforce Certified Application Architect andor Salesforce Certified Data Architect Skills & Personal Characteristics:OwnershipInnovationCare About PROS:PROS Holdings, Inc. (NYSE: PRO) is your company's best-kept secret for profitable growth. Viewed as a market-leader by both Gartner and IDC for its CPQ and price optimization capabilities, PROS advanced AI delivers results to the world's top brands including Cargill, Etihad, Honeywell, HP, Lenovo, Lufthansa, Siemens and more. With more than 30 million AI models, PROS award winning AI is the driving force in processing more than 2 trillion transactions per year. PROS customers report up to 96% efficiency gain, up to 5% margin improvement and up to 20% revenue lift, according to a recent ROI study. To learn more, visit PROS?PROS culture and the truly extraordinary people who work here are at the very core of our success. We have a passion for what we do, and we won't stop until we've delivered on our promises. We're committed to the success of our customers. That's why we think harder and dream bigger - so our customers can go even further than they ever imagined possible.This is a unique opportunity to join a company that has 30+ years of proven success with a long runway of more success.Our people make PROS stand out from the rest. If you want to be a part of something truly extraordinary, come help us shape the future of how companies compete and win in their markets. Work Environment:Most work activities are performed in an office or home-office environment and require little to moderate physical exertion. Work activities may require periods of extended hours, critical deadlines, and stressful situations. To successfully complete the tasks of this position, individuals must be able to communicate clearly (in writing and orally), comprehend business terminology, interpret numerical data.This job description is intended to convey information essential to understanding the scope of the job and the general nature and level of work performed by job holders within this job. This job description is not intended to be an exhaustive list of qualifications, skills, efforts, duties, responsibilities or working conditions associated with the position.