Job Description:

Someone with methodical troubleshooting skillsFront-line technical support or related service experienceMust possess experience with VoIP Telephony technologiesMust have experience working with ITSM system, such as RemedyHigh energy and motivated individual with prior work experience in ITIL based cultureExperience supporting customers, working with a wide array of individuals from ends users to customer's business executivesMust demonstrate interpersonal skills necessary to work within a team environment and communicate effectively across a variety of geographically dispersed resourceExperience with VoIP PBX administration (ex Avaya Unified Communications, Cisco CUCM, etc.)RequirementsSomeone with methodical troubleshooting skillsFront-line technical support or related service experienceMust possess experience with VoIP Telephony technologiesMust have experience working with ITSM system, such as RemedyHigh energy and motivated individual with prior work experience in ITIL based cultureExperience supporting customers, working with a wide array of individuals from ends users to customer's business executivesMust demonstrate interpersonal skills necessary to work within a team environment and communicate effectively across a variety of geographically dispersed resourceExperience with VoIP PBX administration (ex Avaya Unified Communications, Cisco CUCM, etc.)