Job Title:
Director, eCommerce Technology

Company: Life is Good

Location: boston, MA

Created: 2024-04-20

Job Type: Full Time

Job Description:

Hey, trailblazer.What have you done lately that made you proud? Remember the thrill of accomplishment that comes when you lead a determined team of smart, curious people on a quest to bring the future into now? If it's been too long, maybe you're thinking about joining a team where every person makes a difference every day.We're committed to delivering an outstanding shopping experience and delivering seamless, personalized interactions to our customers. As we continue to expand our eCommerce presence, we're seeking a visionary leader to spearhead our technology initiatives and tell the story of Optimism.As the leader of our eCommerce technology team, you'll have the opportunity to shape the future of online retail, leveraging innovative technologies and strategies. If you're passionate about eCommerce, technology, and making a meaningful impact, we want to hear from you.IMPORTANT DETAILSThis role is hybrid and you'll be working with our team in Boston on Wednesdays and ThursdaysThis application is unique and will take some time. We chose the questions with intention. If you don't answer them, we'll assume you're not serious about joining the team. This is your chance to share more about yourself than a resume can convey. You may want to read all the questions before beginning your answers. Some find it helpful to compose answers in another format and paste them into the application. Our compensation strategy combines robust market data for companies our size and an innovative bonus program. Everyone who applies will get a response from a human. We know that's not the norm and that's okRead carefully and, if this sounds like you, please apply and include your portfolio.YOUR OBJECTIVEAs the Director of eCommerce Technology, you will be responsible for developing and executing our technology strategy, with a specific focus on leading a major platform migration to Shopify Plus. You will play a pivotal role in driving digital transformation, ensuring high-performing systems, and maximizing technology's value for the business.YOUR JOBA tech-savvy powerhouse: Possessing a deep understanding of eCommerce platforms and data management best practicesThe architect of our technology future: Overseeing our tech strategy, leading all digital team products with hands-on development, and driving a successful replatforming project to Shopify PlusA visionary strategist: Designing and implementing a robust technology architecture that scales with our growth and evolves with industry trendsA leader who inspires and empowers: Managing a team of in-house and contracted Web Developers, providing guidance, fostering growth, and increasing velocityA champion of results: Analyzing and reporting on key technology metrics and ensuring efficient system performance, stability, and securityEssential Duties & ResponsibilitiesLead development of new programs and features with quality, modular, maintainable codeOwn the full web stack and interest in all upstream and downstream systemsLead participate in the design of complex front-end and back-end componentsBuild code integrations with new technology partnersImplement rigorous QA processes to guarantee exceptional performance and exceed user experience expectationsImprove site performance and UX, with a focus on cross browserdevice and speedTroubleshoot customer-facing problems on the Production website with the utmost urgency to minimize revenue impactBuild reporting tools for the eCommerce team, as neededManage vendor relationships and budgets efficiently and effectivelyOwn technology performance metrics, with a clear understanding of our position relative to industry benchmarksStay informed of eCommerce technology advancements and seamlessly integrate industry best practices into daily operations for innovative execution on Spend most of your time looking at a computer monitor and using a keyboard, visually reviewing, and writing codeRequirementsYOUR EXPERIENCE & QUALIFICATIONSYou have a BS in Computer Science or equivalent work experienceYou have 7+ years architecting enterprise eCommercemobile sites with emphasis on responsive design, site speed and performanceYou have 5+ years developing content management systems and full-stack developmentYou possess deep knowledge of the Shopify ecosystem, including front-end languages (HTML, CSS, JavaScript), back-end languages (Liquid, Ruby on Rails), and API integration best practices. Proficiency with C# is a mustYou have Amazon Web Services experience: Redshift, RDS database, EC2, Cloud formation, Virtual private cloud, Lambda, API gateway and S3You have experience building and implementing PIM systems for large, complex catalogs (>10k products), showcasing success in improving data quality and efficiencyYou are proficient in database management, ETL processes, and report generationYou have experience crafting web development roadmaps, considering technical dept, dependencies, feasibility, and resource constraints, aligned with business goalsYou prioritize like a pro, ensuring value through dynamic backlog managementYou have exposure to or direct experience with Shopify PlusYou have experience working in a fast-paced, agileScrum eCommerce environmentYOUR PERSONAL ATTRIBUTESYou believe passionately in our mission and the Life is Good SuperpowersYou are a natural leader who cultivates high-performing teams, empowers individuals, and drives results through collaborative innovationYou can simplify complex technical concepts for non-technical stakeholders, demonstrating your ability to effectively communicate with business leaders and key stakeholdersYou have the desire and ability to think and act both strategically and tacticallyYou are action-oriented and have a "testing over perfection" mindset (fail fastfail forward and rapid iteration)You can resolve challenging, difficult-to-reproduce issues using advanced technologyYou are committed to building excellent user experiencesYou are known for your ability to give and receive feedback thoughtfully and constructivelyYou have a passion for emerging technologiesYou'll know you're successful whenYou are considered a cultural asset to the eCommerce team at Life is Good You and your team meet your annual goalsBenefitsWe are located in the innovative and thriving Fort Point neighborhood. Our community is full of green space, outstanding food, and entertainment options. We offer comprehensive Medical, Dental, Vision, Flexible Spending Accounts, Transit or Parking Reimbursement Accounts, Life, AD&D, Short, and Long-Term Disability, 401(k) with a match, Paid Time Off, 10 paid holidays, Good Vibes Time (we pay you to volunteer for the non-profit cause of your choice) and Family Time. And we have dogs that like to play.You'll contribute to helping kids heal from trauma as we serve our social mission, The Playmaker Project.Life is Good is an equal opportunity employer and does not discriminate against otherwise qualified applicants based on race, color, religion, national origin, ancestry, sex, age, mental or physical disability, pregnancy, sexual orientation, gender orientation, or expression, marital status or veteran status, or any other legally protected characteristic under applicable federal or state law.