Job Title:
Senior Manager - Consumer Insights

Company: The TJX Companies, Inc.

Location: framingham, MA

Created: 2024-04-20

Job Type: Full Time

Job Description:

The Opportunity: Contribute To The Growth Of Your Career. The Senior Manager - Consumer Insights will lead insights for two key TJX brands. In this role you will be responsible for data and insight generation that guides brand strategy, segmentaudience strategy, creative developmentoptimization, and marketing plan development to drive continued brand consideration and profitable growth. You will be responsible for understanding consumer sentiment and consumer perceptions of our brands, finding opportunities for customer growth, and providing insights on how to build the brand. The successful candidate should demonstrate strong analytics and research expertise, business acumen, and communication skills. The Senior Manager will work cross-functionally with a wide variety of partners, including other consumer insight leaders, brand marketing leads, external creative agencies, and merchant leads. You will also have responsibility to lead other insight leaders and oversee relationships with our outside researchanalytics agency partners.What You Will Do: Lead research, analysis and insight generation for two key TJX brands acting as the passionate voice of consumer and business insightsLead and oversee primary quantitative research studies (i.e. segmentation, category research), qualitative exploratory research, and creative testingLead and oversee secondary retail category data to provide comprehensive view of macro trends and retail landscapeIntegrate data and insights across various sources to determine overall implications and influence multiple partners with insights generatedEstablish and refine our standard processes for the appropriate use of different research methodologies, interpretation of results, and delivery of value to the businessDevelop other insight leaders and support management of external vendor relationshipsWho We Are Looking For: You. Bachelor's degree; 8+ years of proven experience in consumer insights, market research or analytics, including 4+ years leading and managing insight and analytic professionals teamsBackground in designing, analyzing and generating insights and action from both quantitative, including continuousongoing tracking programs, and qualitative researchExperience in guiding and influencing brand strategy, segmentaudience strategy, creative developmentoptimization and marketing plan development based on insightsPassion understanding consumer needs, behaviors and trends and advocating for the consumerOutstanding analytic skills with the ability to strategically analyze, dissect, and interpret dataAttention to details and able to grasp the big pictureAdept at presenting complex concepts in an easy to understand and actionable wayStrong project management skills and comfortable in working in agile, fast paced environment Experience influencing across a broad array of internal and external partnersExperience with leading a team to develop, analyze, synthesize and communicate data and insights effectivelyHigh degree of proficiency with Microsoft Office products and SPSSQother data analytic toolsWe care about our culture, but we also prioritize your needs! Benefits include Associate discount; 401(k) match; medicaldentalvision; HSA; health care FSA; life insurance; shortlong-term disability; paid holidaysvacation sickbereavementparental leave; EAP; incentive programs for management; autohome insurance discounts; tuition reimbursement; scholarship program; adoptionsurrogacy assistance; smoking cessation; child carecell phone discounts; petlegal insurance; credit union; referral bonuses. All benefits are subject to applicable plan or program terms (including eligibility terms) and may change from time to time. Contact your TJX representative for more information.This position has a starting salary range of $111,300 to $144,800 per year.Actual starting pay is determined by a number of factors, including relevant skills, qualifications, and experience.This position is eligible for an annual incentive as well as long-term incentives.