Job Description:

Job SummaryThe Associate Manager is a key member of the leadership team. You are responsible for supporting a profitable business-focusing on creating genuine connections that foster customer loyalty, love of the brand, and strong community engagement. You will provide in-the-moment feedback and coaching so each team member can contribute at their highest potential. While you will own a key area of the business, you will also be expected to step into other team members' shoes seamlessly when needed to keep everything running smoothly.Job ResponsibilitiesStart each shift with a high energy "we will win" vibe that ignites the teamEnsure the team is always on track to make their goals and exceed customer expectationsEnsure Stylists are connecting with customers authenticallyKnow what's happening in the social space and keep the team connectedEnsure the team has proper training and shadowing and uses existing tools and resources consistentlyCome up with innovative and unique ways to engage the community and build loyalty through eventsCan step into a variety of roles seamlessly to keep the business moving and everyone firing on all cylindersPrioritize need to do over nice to do and drive initiatives to completion thoroughly and swiftlyCan step into the Store Director role if need be and knows the right thing to doAct in a manner that aligns with our values(About you) You'll be great in the role if you ...Love our brand, customers and teamsHave a great fashion aesthetic and are plugged in to what's happening in the industry and communityHave a track record of setting and achieving goalsEnjoy working hard and always see things through from start to finishAre energized by change; shift gears quickly and rally the team behind new strategies and projectsValue diverse points of view and encourage speaking up with new ideasHave a high school diploma or equivalent combo of education and experienceHave 4 or more years of management experience with similar scopeCommunicate effectively and confidentlyProcess information and operate store systems accuratelyAre available when we are busy, including: nights, weekends and holidaysAre adept with technology and apps and familiar with industry-related blogs and feedsMust bend, reach, stretch for product as well as lift, carry and move at least 40 pounds | 18 kilosMust regularly move around all store areas and be accessible to customersBefore we wrap, a word about a few of our way cool perks...Competitive base pay and bonus programsFlexible days and hoursAmazing merchandise discounts247 free confidential help with a variety of personal and work concernsPersonal and professional developmentGiving back: volunteer program, disaster relief funds, charitable matching donations*Medical, dental, vision, life insurance, pet insurance, legal plan, ID theft, commuter benefit*Time Away: paid time off, holidays, parental leave, disability leave, bereavement*401(k) plan with company matching contributions*Note: availability of these benefits and perks may be subject to work location & employment type and may have certain eligibility requirements.We are committed to affirmatively providing equal opportunity to all associates and qualified applicants without regard to race, color, ancestry, national origin, religion, sex, marital status, sexual orientation, gender identity or expression, legally protected physical or mental disability or any other basis protected under applicable law.We are committed to affirmatively providing equal opportunity to all associates and qualified applicants without regard to race, color, ancestry, national origin, religion, sex, marital status, age, sexual orientation, gender identity or expression, legally protected physical or mental disability or any other basis protected under applicable law.