Job Title:
Lead Background Investigations Coordinator (Personnel Representative), HR Administration/Lincoln

Company: NYC Health Hospitals

Location: new york city, NY

Created: 2024-04-20

Job Type: Full Time

Job Description:

About NYC Health + Hospitals:Empower Every New Yorker "” Without Exception "” to Live the Healthiest Life PossibleNYC Health + Hospitals is the largest public health care system in the United States. We provide essential outpatient, inpatient and home-based services to more than one million New Yorkers every year across the city's five boroughs. Our large health system consists of ambulatory centers, acute care centers, post-acute carelong-term care, rehabilitation programs, Home Care, and Correctional Health Services. Our diverse workforce is uniquely focused on empowering New Yorkers, without exception, to live the healthiest life possible.At NYC Health + Hospitals, our mission is to deliver high quality care health services, without exception. Every employee takes a person-centered approach that exemplifies the ICARE values (Integrity, Compassion, Accountability, Respect, and Excellence) through empathic communication and partnerships between all persons.Job Description:SUMMARY OF DUTIES AND RESPONSIBILITIES:Under supervision of the Director of Recruitment the Lead Background Investigation Coordinator will be responsible for assisting with the HR Operations related to confidential background investigations and other related HR functions at their designated facility.The Lead Background Investigation Coordinator will supervise the two Background Investigation Coordinators.General tasks and responsibilities will include: Partnering with Onboarding Specialists to perform all required background checks during the onboarding of new hires, transfers, civil service processing, and other HR actionsImmediately initiating various background checks, including and not limited to: Excluded provider checks (SAM, OMIG, OIG, OFAC) using all name combinationsCriminal History Checks using all name combinations3rd Party Verifications for education, employment and license checkseVerifyLicense verification websites (e.g. Dept of Buildings)Other background checks as neededSubmitting completed NYC Department of Investigation (DOI) packages securely to DOI upon receipt where applicableReviewing fingerprint results immediately upon fingerprinting candidates; follow up with manager as needed and compare with conviction record information providedFlagging any inconsistencies or concerns revealed as part of background check; discuss immediately with Onboarding Specialist Reviewing all background documents for completeness and or any potential concerns. Indicating HR background clearance on HR Onboarding Checklist once all background checks are cleared in order for Onboarding Specialist to issue final offer letterWorking with Onboarding Specialist on follow-up with candidates due to background check delays, including obtaining additional documentation in the event 3rd party verifications are incomplete by the vendorIn the absence of others, may assist in following-up with potential candidates regarding document submission and fielddirect any HR related questions.Ensuring tasks are completed accurately and timely; may perform transactional work in the absence of othersUpdating PeopleSoft Security (background), Citizenship, person profile information and other information as neededSupporting other HR staffPartnering with Compliance as needed to review nepotism matters and other compliance issues discovered during onboarding and background reviewEnsuring all background checks are done following standard work and policy; including obtaining all relevant clearances as part of background investigation process.Providing reports on the status of background checks for candidates Assisting with filing of personnel related documentsAssist with all Joint Commission and all SurveysPerforming other related confidential duties as assigned and assist with other special projects and eventsMinimum Qualifications:1. Associate's Degree from an accredited college or university in Human Resources Management, Public Relations, Healthcare Administration, or a related discipline; or2. High School Diploma or its educational equivalent and two (2) years of relevant experience in human resources, administration, labor relations, employee relations, learning and development, talent acquisition, customer service (providing information and resolving customer concerns), or a related administrative support function.Department PreferencesTransactional Human Resources experience, including onboarding andor background investigationsWorking knowledge of PeopleSoftStrong customer service skillsWorking knowledge of Microsoft Office products.Strong interpersonal skills.Analytical and creative problem-solving skills.Solid Time management skills and the ability to work under pressure with tight deadlines.Ability to learn and apply new informationAbility and willingness to work extended and flexible hours as needed to accomplish goals.Experience and understanding of civil service administration processAbility to work in a collaborative team. environment and work within aggressive timeframes.Human Resources.PeopleSoft.At least two (2) years of prior HR experience in a public agency or governmental sector, with at least one year of experience in onboarding andor background investigations or similarNYC Health and Hospitals offers a competitive benefits package that includes:Comprehensive Health Benefits for employees hired to work 20+ hrs. per weekRetirement Savings and Pension PlansLoan Forgiveness Programs for eligible employeesPaid Holidays and Vacation in accordance with employees' Collectively bargained contractsCollege tuition discounts and professional development opportunitiesMultiple employee discounts programs