Job Title:
Key Account Manager

Company: Abel Schafer | Komplet

Location: chicago, IL

Created: 2024-04-20

Job Type: Full Time

Job Description:

For almost 130 years, Abel & Schafer has been producing baked goods in Europe under the KOMPLET brand name. In 1982 the company established a manufacturing facility in Ronkonkoma, NY to serve the fast-growing markets of the United States, Canada, Mexico, CentralSouth America, and the Caribbean. To support our continuous growth in these markets, we are currently recruiting a Key Account Manager responsible for Industrial accounts and Distributors in the Midwest.The Key Account Manager (KAM) - Midwest is responsible for the development, growth, maintenance, and profitability of key industrial accounts in the Midwest region and the development of a route-to-market strategy with regional distributors. The KAM maintains existing partnerships and develops new ones, identifies opportunities, and presents solutions. The primary responsibilities of the KAM are:Key Job Responsibilities:Develop a short and long-term strategic plan for the region.Develop a short and long-term strategic plan for each key account individually according to the account's specific needs and opportunities.Build new business and maintain existing business with industrial key accounts to achieve the company's annual sales targets for the region.Define and implement the route-to-market strategy for the region. Develop relationships with distributors to service the region.Provide product and sales training to the distributors' sales teams.Regularly meet face-to-face with customers to foster long-lasting relationships and identify needs and opportunities.Embrace the use of the company's CRM system. Record in CRM detailed information regarding customer opportunities and the status of on-going projects.Lead cross-functional customer teams including R&D, Marketing, Customer Service, and Technical Support to resolve the needs and expectations of the customer.Request and organize Technical Support for the region.Define and organize support needed to close new opportunities and maintain existing volumes.Embrace the use of any existing or new selling tool.Prepare and present an annual sales budget for the region.Identify opportunities in alignment with the company's strategic goals and priorities.Actively promote the e-commerce platform for existing customers.Work closely with the finance department to establish and maintain appropriate credit terms for new and existing customers.Manage customer complaints & complaint resolution with Customer Service, Finance, Technical Support, and R&anize, attend, and participate in regional trade shows.Qualification:Bachelor's Degree in business administration, marketing, food science or equivalent.Min 5 years sales experience with industrial key accounts in a B2B environment, preferably within the food or beverage industry.Hunter mentality.Experience with managing cross-functional teams.Preferably working knowledge of bakery ingredients and bakery operations.Able to work autonomously with limited supervision.Great communication and interpersonal skills.Proficient with Microsoft Office suite, including Outlook, Word, Excel, PowerPoint, and Teams.Very good presentation skills.Fluent in English. Knowledge of Spanish a plus.Valid Driver's License and safe, satisfactory driving record.